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(trillions, % change and % of total retail sales)
Estimates are based on the analysis of data from other research firms and government agencies, historical trends, reported and estimated revenues from major online retailers, consumer online buying trends, and macro-level economic conditions.
Top 10 Luxury Apparel Brands Worldwide, Ranked by Earned Media Value*, Jan-April 2017 (millions)
Preferred Shipping/Fulfillment Option According to Retailers Worldwide, by Business Success, Feb 2017 (% of respondents)
Digital Services on Which Client-Side Marketers and Technology Leaders Worldwide Plan to Increase Spending in 2017 (% of respondents)
Digital Services that Client-Side Marketers and Technology Leaders Worldwide Currently/Plan* to Handle In-House, March 2017 (% of respondents)
Digital Buyers Worldwide, 2016-2021 (billions, % of internet users and % change)
Digital Transformation 2017: Disrupting 'Business as Usual'
Customer Experience 2017: The Journey Toward Customer-Centricity Continues
Connecting with Consumers in the Store via NFC
Digital Transformation Requires a Clear Vision and Focus on the Customer
Hilton Embraces a 'Millennial Mindset' to Meet Customer Expectations
What Lyft's Funding, and Uber's Struggles, Mean for the Sharing Economy