Actions Taken by US Internet Users if a Brand Ignores or Reacts Poorly to Their Complaint on Social Media, July 2017 (% of respondents) - eMarketer
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Actions Taken by US Internet Users if a Brand Ignores or Reacts Poorly to Their Complaint on Social Media, July 2017 (% of respondents)

Chart Profile

  • Measurement:

    (% of respondents)

  • Data Covered:

  • Source:

    Sprout Social | Survata

  • Methodology:

    Data is from the August 2017 Sprout Social report titled "Q3 2017 Sprout Social Index: Call-Out Culture: People, Brands & the Social Media Power Struggle" conducted by Survata. 1,003 US internet users ages 18-64 were surveyed online during July 10-14, 2017. Sprout Social is a social media analytics and monitoring service.

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