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  • Customer Experience Strategy in an Always-On World

    Customers are basing their expectations today on their interactions with firms like Airbnb, Amazon and Uber. In response, brands are focusing now more than ever on creating and delivering the same type of seamless customer experiences. Topics in this webinar include: Understanding the evolving nature of today’s always-on, need-it-now customers; Key functions being carved out at brands to help achieve customer experience goals; The role client-side marketers are taking to define and deliver on their customer experience strategy; Approaches to measure and analyze customer experience improvements.

    May 19, 2016 | Retail & Ecommerce

  • US Election 2016—Spotlight on Digital Advertising, Data and Targeting

    Many are dubbing 2016 the "Snapchat Election", not only because campaigns are using the social app to reach the coveted millennial demographic, but due to the ephemeral nature of today’s media environment where content is consumed in streams, feeds and snaps. Topics in this webinar include: How the use of different channels like Snapchat are being matched with specific campaign goals; How much US political campaigns will spend on digital advertising in the 2016 election cycle; Differences between approaches at the local level versus the national level; How voters research candidates and their attitudes toward political advertising

    May 5, 2016 | Advertising & Marketing

  • Multichannel Marketing—Navigating the Increasingly Complex Customer Journey

    Few marketers have complete insight into their customers’ journeys, but many have more actionable data than in the past. Topics in this webinar include: What are some of the biggest trends and areas of focus for multichannel marketers today? How are audiences splitting their time across channels and devices—and how are marketers following them? What challenges are inhibiting multichannel marketing? What are four core areas of focus marketers need to consider in order to successfully execute a multichannel strategy?

    April 20, 2016 | Advertising & Marketing

  • B2B Marketing Automation—What's New in 2016

    Marketing automation is no longer a “shiny new toy” for marketers—and that’s a good thing. Adoption continues to grow, and marketers are becoming more sophisticated by adding capabilities like predictive analytics and account-based marketing tools. Topics in this webinar include: Marketers’ current adoption and use of marketing automation platforms; How and why marketing automation platforms are being connected to other systems and data sources; What role marketing automation plays in enabling the buzzed-about practice of account-based marketing; What challenges marketers still need to overcome with marketing automation.

    April 14, 2016 | Marketing Technology

  • Maximizing your B2B Content Marketing ROI

    The volume of content flowing out of B2B companies continues to grow, as more marketers find success with the tactic. Topics in this webinar include: What have B2Bs learned about content marketing ROI in the long term? How much content are B2B firms producing for their marketing efforts? What types content process and strategy deliver the best results? How are B2Bs tailoring content marketing efforts for their audiences?

    April 7, 2016 | Advertising & Marketing

  • Social Listening for US Brands—Deriving Actionable Insights from Conversations

    Using social data isn’t a new concept for brands, but there's still confusion on how to put the information to use. Topics in this webinar include: Why brands are conflicted about social listening’s usefulness and the challenges they face; Nine use cases for social listening, with specific brand examples; An overview of the technology and the future of social analytics.

    March 24, 2016 | Social Media

  • Marketing Technology—The Developments That Matter the Most in 2016

    Marketing technology is now a key topic of conversation in the C-suite at brands and agencies worldwide. Though marketers continue to improve their grasp on the vast tech landscape as they build their stacks, there are still many questions they need to have answered. Topics in this webinar include: How marketers’ priorities for technology are aligning with their business goals; Whether the marketing technology landscape will continue to expand, or consolidate; How the vague task of “integration” is becoming clearer and easier to accomplish; How agencies are adapting to demands for greater tech and data aptitude from clients.

    March 10, 2016 | Marketing Technology

  • Lessons from Holiday Shopping 2015—What You Need to Know for 2016

    eMarketer expected a strong 2015 holiday season for ecommerce and total retail sales. In this webinar, we take a look at the final results and review what retailers need to know about changing consumer behaviors to keep up in 2016. Topics include: How the overall retail sector performed during the 2015 holiday season; Why experiential gifts were one significant holiday trend of 2015; How consumers used their phones and other mobile devices to shop last holiday season; How deal-seeking behaviors are changing the holiday shopping calendar.

    February 25, 2016 | Retail & Ecommerce

  • Mobile Advertising—Five Things You Need to Know Now

    Mobile already accounts for more than half of digital ad spending in the US, and its share is growing. Topics in this webinar include: Why even though overall spending skews toward mobile, most brands don’t think they’re spending half their digital budgets on the channel; What opportunities lie in location-based marketing beyond geofencing; Why marketers need to embrace ad IDs and cut the cookie cord; Which metrics to monitor and get the most out of mobile measurement; Why creative is in crisis on mobile

    February 4, 2016 | Mobile

  • Loyalty Marketing—Creating Stickiness in a Mobile World

    Marketers of all stripes know that keeping an existing customer is easier and more lucrative than finding a new one, but fostering loyalty can be tough. Topics in this webinar include: What consumers want from loyalty programs; What marketers can do to increase consumer loyalty; How personalization can contribute to loyalty; How mobile has changed loyalty marketing.

    January 28, 2016 | Retail & Ecommerce

  • Cross-Device Targeting—What to Watch for in 2016

    Buyers and sellers alike see value in reaching audiences across all screens. Register here for a complimentary eMarketer webinar to learn about the opportunities and challenges of achieving a more people-based approach to targeting. Topics in this webinar include: What’s the current state of cross-device targeting among advertisers? Where does TV fit in to the cross-device landscape? How valuable is first-party data? Will marketers attempting to target audiences run into privacy concerns?

    January 14, 2016 | Media Buying

  • Key Digital Trends for 2016

    What’s keeping you up at night? Worries about ad blocking? Cord cutters? Mobile-only consumers? We address those and many questions in a thought-provoking discussion about the things we expect to happen—and the things we don’t expect to happen—in 2016. The webinar also looks at: The future of mobile payments; Shifting patterns of video consumption; The emergence of messaging apps as a marketing platform; The digital tastes of millennials and centennials

    December 9, 2015 | Advertising & Marketing

  • Social Marketing Trends for 2016

    Despite industry concerns over ad blocking and viewability, 2015 saw strong growth in ad spending on social properties and a major shift toward video. Topics in this webinar include: eMarketer’s latest forecasts for social media marketing and social network ad revenues; why TV ad dollars will start to flow more steadily toward social in 2016; how live streaming will be pushed into the mainstream; the importance of influencer marketing and how marketers will address issues of ad blocking and viewability.

    December 3, 2015 | Social Media

  • Six B2B Mobile Marketing Trends for 2016

    The use of mobile technology continues to grow more pervasive in business, creating new challenges and opportunities for B2B marketers. Topics in this webinar include: How is mobile’s role in the workplace evolving? How are B2B buyers and decision-makers using mobile to research purchases? What are the top ways B2B marketers will use mobile in 2016? To use mobile effectively, what challenges do B2B marketers have to overcome?

    November 19, 2015 | B2B

  • The Multitasking Consumer—So Many Screens, So Little Time

    How many hours does the average American spend consuming media each day? The answer may surprise you! Topics in this webinar include: How much time are US adults spending with major traditional and digital media? Is mobile time still growing at a breakneck pace? How is multitasking affecting time spent with media? Are marketers’ ad budgets in line with consumer behavior?

    November 5, 2015 | Media Buying

  • Making Attribution Work in the Age of Big Data

    There are a number of challenges keeping marketers from taking a more holistic, cross-platform approach to attribution, and big data is the biggest. Topics in this webinar include: What approaches are marketers taking to attribution? How are marketers organizing their data to facilitate attribution? What can marketers do to get closer to a single customer view? How are some marketers putting the pieces together to gain a more cross-platform picture?

    October 22, 2015 | Marketing Technology

  • Demystifying Mobile Attribution

    Roughly 50% of client-side marketers said they are not measuring the return on their mobile marketing and media investment, let alone quantifying the contribution that mobile is making compared with traditional channels. One reason: Attribution with mobile in the mix is complicated. But it’s certainly not impossible. Topics in this webinar include: How are brands quantifying the value of mobile marketing and media? How can marketers approach attribution to accurately measure mobile? What are some of the biggest challenges and most effective workarounds for assigning conversion credit to mobile?

    October 8, 2015 | Mobile

  • Online Holiday Shopping Forecast and Trends 2015

    Retailers are looking forward to a strong holiday season. eMarketer expects November and December retail sales to grow faster than they have since 2011, and digital holiday sales growth will be more than twice as rapid. Topics in this webinar include: What does the increase in sales on smartphones mean for retailers? What are the differences between shopping on desktops, tablets and smartphones? How are marketers improving search and other user experiences to drive mobile sales? What role do apps play in the mcommerce ecosystem?

    September 17, 2015 | Retail & Ecommerce | Marketing Technology

  • Creating Ads on the Fly—New Opportunities in Programmatic

    This year, more than half of all US digital display ad dollars will go toward programmatic ads. With more ads than ever being bought in real time, marketers are realizing they need to change the way they develop their creative, from the beginning of the process to the end. Topics in this webinar include: Is programmatic good or bad for creativity? How are marketers and agencies changing the way they develop creative to meet the needs of a programmatic landscape? What are some best practices for rethinking the creative process?

    August 27, 2015 | Marketing Technology | Media Buying

  • The Future of Digital Identity

    As a consumer, you know how difficult it can be to manage your identity online. How many email addresses, usernames, passwords and profiles do you maintain across a variety of platforms and devices? We’re betting the answer is several. As a marketer, you know your target audience is in the same boat—so how can you make sense of it all and get the right message to the right person? Topics in this webinar include: What tools and strategies can marketers use to deal with the fragmentation of digital identity? How are consumers attempting to take control of their identity online? What changes in digital identity will come as the internet of things takes deeper hold?

    August 6, 2015 | Advertising & Marketing | Retail & Ecommerce

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