In-Store Shoppers & Buyers
2018 was a banner year for US holiday retail sales across both brick-and-mortar and ecommerce. But with more economic uncertainty ahead, the 2019 holiday season is not shaping up to be quite as strong.View this Report
Jaime Bettencourt, senior vice president of premier sales and account management at Mood Media, explains why retailers shouldn't neglect the brick-and-mortar experience.
Senior Vice President, Premier Sales and Account Management
There are 184 charts about 'In-Store Shoppers & Buyers'
Most Recent Charts
Frequency with Which US Consumers Use a Retailer's Mobile App or Mobile Website While Shopping in a Store and How It's Used, June 2019 (% of respondents)
How Interested Are US Internet Users in Using Visual Search* Retail Shopping Technology? (% of respondents, by demographic, Aug 2019)
How Interested Are US Internet Users in Using Self-Service Checkouts at Stores? (% of respondents, by demographic, Aug 2019)
US Parent Internet Users Who Plan to Conduct Back-to-School Shopping In-Store vs. Digitally, by Product Category, June 2019 (% of respondents)
More On: In-Store Shoppers & BuyersSee All
Deals and Product Search Features Drive Retail App Downloads for In-Store Shoppers
Sep 12, 2019
More shoppers are utilizing omnichannel offerings to simplify their shopping experiences. For brands and retailers, offering consumers an obvious in-app value exchange can lead to downloads and encourage loyalty.
Consumers Don’t Mind Giving Away Some Personal Data, if the Price Is Right
Aug 27, 2019
As privacy concerns continue to rise, you’d think consumers would be dubious about sharing their data. But according to a number of surveys on the topic, that’s not necessarily the case—especially if they get some value out of it.
Gen Zers Are Turning to BOPUS for Instant Gratification
Aug 19, 2019
"Buy online, pick up in-store" is a retail service that a dominant proportion of today's youngest consumers are taking advantage of, according to Package Concierge.
Want to Bring Customers In-Store? Get Them to Follow You on Social Media
May 16, 2019
Building a social media following isn't just a great way to engage customers online, it can also help increase brick-and-mortar foot traffic.
Two-Thirds of Shoppers Check Phones In-Store for Product Information, Skipping Store Associates
May 08, 2019
According to a March 2019 RetailMeNot study, internet users looking for more information in-store often skip approaching retail associates and go directly to their smartphones. Sixty-nine percent of respondents said they would look for reviews on their phone first, and 53% would search for deals before speaking with an employee.