Apparel is one of the most popular retail ecommerce product categories, and online sales are growing faster than offline.
A recent Morgan Stanley report predicted that Amazon will become the top US apparel retailer in 2018, after growing its market share by 1.5% last year. It's true that online retailers and off-price stores have hit the traditional channel for apparel—department stores—hard. Per Morgan Stanley, department stores will account for just 8% of the apparel market by 2022, down from 24% in 2006.
eMarketer projects that US retail ecommerce sales of apparel and accessories will increase 14.5% to $103.66 billion in 2018, making up 19.7% of total retail ecommerce sales. That makes it the largest single product category, with $26.01 billion more in sales than the next category, consumer electronics. Apparel's digital growth will slow to 12.5% in 2022, when sales are expected to hit $170.52 billion. For comparison, overall US apparel sales shrunk 2% in 2017, per The NPD Group.
Since ecommerce only makes up around one-fifth of total US apparel sales, it’s not surprising that more consumers, on average, buy clothing at brick-and-mortar stores than on Amazon. Physical stores were the location where US internet users were most likely to complete a clothing purchase (32%), according to Cowen and Company. Amazon was favored by 28% of respondents, though, and was the preferred choice for those younger than 35. Amazon was also far more popular than a brand or retail site among respondents overall.
Walmart was the leading retailer—online or offline—where consumers shopped for clothing or shoes in the past 12 months (41.8%), according to Coresight Research (formerly Fung Global Retail & Technology). However, an even greater number had bought apparel at a retailer other than the 18 featured in the study, demonstrating the vastness of fashion sources. Amazon and Target both captured over one-third of respondents. Amazon was most popular among shoppers with the highest household incomes, and Walmart with the lowest income groups, while Target's appeal was fairly consistent. Though there is a perception that Amazon shoppers are driven by low prices, that factor was ranked sixth (32.1%) as a reason why US internet users bought apparel on the site. Ease of use (65.4%) and cheap delivery (62.2%) were far more appealing.
Price wasn't the leading factor when shopping for clothing/shoes on Amazon in a Salsify survey, either. These US digital shoppers turned to Amazon primarily for the reviews. Increasingly, Amazon is becoming the first place consumers look—even more so than Google. In this same study, the leading shopping method was searching and buying on Amazon (41%), followed by searching Google and buying on Amazon (28%).
SimilarWeb measured traffic to apparel sites in Q1 2018, thus stripping out Walmart, Amazon and Target. Department stores Macy's, JCPenney and Nordstrom ranked in the top three, with Macy’s taking nearly one-quarter of traffic among the top 10 sites. The department store sector may be struggling, but it still attracts online shoppers. The remaining seven ecommerce sites in top 10 were a mix of brand sites, online-only retailers, multichannel retailers and flash-sales sites.
No one actually knows exact figures for Amazon's apparel sales. In October 2016, Cowen and Company received a lot of press surrounding its estimates that Amazon would surpass Macy's as the largest apparel merchant in the US, with the ecommerce giant's sales reaching $28.4 billion. Meanwhile, Wells Fargo and Euromonitor have published lower figures, at $18.5 billion and $24.6 billion, respectively.
Amazon has made multiple efforts over the years to become a fashion destination, from sponsoring men's New York Fashion Week to hiring a Vogue editor. However, some of the leading apparel brands bought on Amazon are Hanes, Fruit of the Loom, Nike and adidas—in other words, basics and athletic gear. Amazon may eventually take the largest share of US apparel sales, but there will always be room for specialty retailers with unique products that go beyond wardrobe staples.