The Payments Gateways Report: The opportunity, standout players, and winning strategies in the ever-expanding online payments processing market

Executive Summary

Global online retail payments volume is enormous, and as it grows, so does the revenue that payments gateway providers can generate as fees. But to beat the competition, providers will need to excel along the metrics by which merchants judge them on, including processing speed, successful payments acceptance, currency support, payment method support, and false decline management.

Three Key Questions This Report Will Answer:

  • What’s changed in the payment gateway landscape?
  • How has market share shifted between major gateways and their competitors (e.g. traditional payment processors)?
  • How are payment gateways disrupting traditional payments value chain, and where does it go next?

WHAT'S IN THIS REPORT? In this report, Business Insider Intelligence looks at five major payments gateway providers, ranging from in-store players that have moved into e-commerce to digital-first unicorns. We selected firms that we consider to be representative of the general payments landscape and that have excelled along axes like global footprint, transactions, and processed volume. The providers highlighted offer gateway services and have enjoyed success specifically in the West; while fintech giants like Alipay and WeChat Pay have come to dominate payments in China, for example, they are specific to Eastern markets.

The report gives an account of the most important aspects of these providers, including their histories, vital details, and some of their major clients; analyzes the factors that have contributed to their rise to prominence; and discusses top tactics to sustain growth into the future. We then briefly take a look at a noncomprehensive list of other noteworthy providers that merit mentioning. Finally, we provide insights into the best practices that payments gateway providers should observe to succeed in this highly competitive market.

Here’s what’s in the full report


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Gregory Magana