Executive Summary

The US healthcare system remains fragmented, with patient data scattered across a slew of providers, settings, and technology platforms. This impedes care coordination efforts but also plays to the business strengths of some industry stakeholders. Pandemic-induced pressures and new information-sharing requirements are intensifying the need for improved interoperability. To meet these new market realities, provider organizations and technology companies must develop strategies to connect disparate sources of patient data.

Key Question: Having a connected health system is more urgent than ever, so what strategies and tools can tech companies and providers use to get there?

KEY STAT: New information-sharing mandates, rising consumer interest in accessing their own medical records, and innovative cloud capabilities are driving healthcare providers to push for greater investments in interoperability solutions.