Events & Resources

Learning Center
Read through guides, explore resource hubs, and sample our coverage.
Learn More
Events
Register for an upcoming webinar and track which industry events our analysts attend.
Learn More
Podcasts
Listen to our podcast, Behind the Numbers for the latest news and insights.
Learn More

About

Our Story
Learn more about our mission and how EMARKETER came to be.
Learn More
Our Clients
Key decision-makers share why they find EMARKETER so critical.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Our Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Contact Us
Speak to a member of our team to learn more about EMARKETER.
Contact Us

Estée Lauder explores downsizing, expands Amazon presence amid severe headwinds

The news: Estée Lauder could trim its brand portfolio under new CEO Stéphane de La Faverie as the beauty company tries to bounce back from a yearslong decline.

The company is working with advisory firm Evercore on a review of its holdings, per Bloomberg, as it tries to boost its share price and regain share lost to rivals like L’Oréal and upstart brands.

The headwinds: Estée Lauder missed the post-pandemic beauty boom due to its dependence on the Chinese market and organizational bloat that limited its ability to capitalize on emerging trends.

The company has tried to solve the latter problem by laying off 5% of its workforce—but the former is still a major drag on performance.

  • Net sales for Estée Lauder’s most recently reported quarter fell 4% YoY due to worsening consumer sentiment in China, which hurt demand for premium beauty and travel retail.
  • China is such a headwind for Estée Lauder’s business that the company withdrew its fiscal 2025 forecast in October. It said that “still-strong declines near-term for the industry in China and Asia travel retail” were likely, per then-CEO Fabrizio Freda.

Greener pastures: With China’s recovery a big question mark, Estée Lauder is turning its attention to channels like Amazon where it has a better chance of getting in front of engaged shoppers.

  • The company recently launched an Amazon Premium Beauty storefront for The Ordinary, following similar launches in 2024 for Clinique, Bumble and bumble, Too Faced, and others.
  • Amazon has “over 160 million Prime customers, the penetration of beauty is pretty high, and it felt like a natural way to reach our consumer in a different medium,” Estée Lauder’s North America president of digital and online, Amber English, told Women’s Wear Daily.

Looking ahead: Estée Lauder’s new CEO has the unenviable task of refashioning the company into a more nimble organization—one that can respond to emerging trends and win over shoppers who are increasingly opting for lower-priced dupes.

Expanding the range of brands available on Amazon could help boost awareness and sales but will likely not be enough to offset weak demand in China.

Go further: Check out our Beauty Ecommerce 2025 report.

This article is part of EMARKETER’s client-only subscription Briefings—daily newsletters authored by industry analysts who are experts in marketing, advertising, media, and tech trends. To help you start 2025 off on the right foot, articles like this one—delivering the latest news and insights—are completely free through January 31, 2025. If you want to learn how to get insights like these delivered to your inbox every day, and get access to our data-driven forecasts, reports, and industry benchmarks, schedule a demo with our sales team.

You've read 0 of 2 free articles this month.

Create an account for uninterrupted access to select articles.
Create a Free Account