More than half of Canada’s digital buyers use click and collect, meaning they buy online and pick up in-store (BOPIS). This form of fulfillment is central to retail ecommerce's growth in Canada, where distribution conditions make home delivery costly in many parts of the country.

Key Question: How can retailers capitalize on the growing number of click-and-collect buyers in Canada?

Key Stat: There will be 14.2 million click-and-collect buyers in Canada in 2024.