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Amazon’s OpenAI discussions highlight rising demand for customized AI models

The news: Amazon and OpenAI are exploring a deal that could involve Amazon investing tens of billions in OpenAI and getting customized model development support in return, per The Information.

An agreement could include OpenAI engineers building tailored models specifically for Amazon’s AI applications like Alexa+.

Zooming out: OpenAI needs to raise funding and scale monetization to pay back partners like Microsoft and Oracle, potentially driving aggressive dealmaking.

Investor pressure may be particularly high considering the level of reliance some Big Tech players have on OpenAI for future revenues and OpenAI’s projected $143 billion in negative cumulative free cash flow between 2024 and 2029.

Its openness to bespoke development deals to get its models on more devices also reflects the stresses of rising competition from Google and Anthropic.

Amazon’s potential investment could be part of a broader OpenAI funding round—which may reach $100 billion—with the former reportedly considering over $20 billion of investment. The talks show how the two companies could copy the Microsoft–OpenAI alliance.

The background: Amazon has leaned on Anthropic’s models to power key products like its Rufus AI shopping assistant and a coding agent. However, Anthropic-imposed limitations on customization have restricted Amazon employees from deeply tailoring models, adding friction for advanced product development, per The Information.

Implications for the industry: A partnership with OpenAI could let Amazon offer more differentiated consumer and enterprise AI services in an increasingly crowded market.

  • OpenAI is more flexible than Anthropic with letting customers customize models, which could give Amazon access to more bespoke AI tools.
  • Smarter Alexa services and OpenAI integrations could offer Amazon a marked edge in consumer AI by enabling more responsive, customizable voice interactions.

This content is part of EMARKETER’s subscription Briefings, where we pair daily updates with data and analysis from forecasts and research reports. Our Briefings prepare you to start your day informed, to provide critical insights in an important meeting, and to understand the context of what’s happening in your industry. Non-clients can click here to get a demo of our full platform and coverage.

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