The AI Commerce Opportunity

Market Insights for Sales Teams

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About This Report
AI is reshaping how consumers discover and choose products, creating a fast-growing new commerce channel with its own set of unique challenges.

Consumers are increasingly turning to AI tools to guide their purchasing decisions, and AI platforms such as ChatGPT and Google Gemini will drive a greater share of ecommerce sales through 2029. For retailers and brands, AI is a potentially lucrative new discovery and commerce channel—but capturing its full value requires rethinking how they show up, measure performance, and compete for attention in an environment where traditional playbooks no longer apply.

This deck will:

  • Size the AI commerce opportunity within the broader ecommerce landscape
  • Explore how consumer behavior is shifting with the rise of AI shopping
  • Outline actionable strategies to help brands and retailers capture the AI commerce opportunity

authors

Carina Lamb

Contributors

Suzy Davidkhanian
VP, Content
Blake Droesch
Nate Elliott
Principal Analyst, GenAi in Advertising
Penelope Lin
Director, Data Visualization
Cindy Liu
Senior Forecasting Analyst
Wendy Malloy
Director, Reports Editor
Emma Noyes
Senior Graphic Designer, Data Visualization
Amy Rotondo
Director, US Research
Matt Torpey
Senior Data Visualization Editor
Ali Young
Senior Copy Editor and Manager of Content Operations
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