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May 13, 2022

Factors that Influence* Their Decision to Buy from a Company According to Consumers Worldwide, Feb 2022 (% of respondents)

Methodology

Data is from a May 2022 Salesforce report titled "Fifth Edition State of the Connected Customer." 13,020 consumers ages 10-58 and 3,916 business buyers worldwide were surveyed during December 8, 2021-February 1, 2022.

Featured In

Customer service beats corporate values as a purchase driver

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Factors that Influence* Their Decision to Buy from a Company According to Consumers Worldwide, Feb 2022 (% of respondents)

Publication Date

May 13, 2022

Sources

Featured In

Customer service beats corporate values as a purchase driver

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Consumer Behavior

Worldwide

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