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June 12, 2019
Which Channels Do Customers* Worldwide Prefer When Communicating with Companies? (% of respondents, by generation, April 2019 )
Description
Consumers and business buyers worldwide were asked which channels they like to use when interacting with companies. Some of the communication channels included were email, in-person, phone, online chat, mobile app and online portals.Featured In
Global Messaging Apps 2019Chart Title
Which Channels Do Customers* Worldwide Prefer When Communicating with Companies? (% of respondents, by generation, April 2019 )Publication Date
June 12, 2019
Sources
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