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September 18, 2024
Satisfaction Level* With Big Three vs. Other Pharmacy Benefit Managers (PBMs) Across Different Measures According to US Business Executives, June 2024
Methodology
Data is from the “Pharmaceutical Strategies Group 2024 PBM Customer Satisfaction Report.” 248 benefits leaders representing plans ranging in size from under 50 to over 25 million covered lives were surveyed between May 10 and June 7, 2024. Respondents were individuals representing employers, health plans, health systems, and unions/Taft-Hartley plans. Employer respondents made up the largest portion of the sample (55%), followed by health plan respondents (30%).Featured In
Employers don’t know how their prescription drug benefits are managedShares of the 3 largest pharmacy benefit managers drop after Trump’s “middleman” remarksUnitedHealth Group’s mixed Q4 earnings report comes amid scrutiny of PBM practicesBig 3 PBMs get a short-term reprieve as FTC halts lawsuitChart Title
Satisfaction Level* With Big Three vs. Other Pharmacy Benefit Managers (PBMs) Across Different Measures According to US Business Executives, June 2024Publication Date
September 18, 2024