Already have a subscription?Sign In
Log in to see the full chart
Log in or register for a free account to get full, unrestricted access to this chart
Log in to see the full chart
July 27, 2021
Leading Elements of Customer Experience According to Marketing and Customer Experience Executives Worldwide, Feb 2021 (% of respondents)
Methodology
Data is from a July 2021 Wipro and Designit Research report titled "When upheaval leads to elevation." 1,011 executives worldwide were surveyed during January-February 2021. Respondents were from companies in the retail, technology, healthcare, insurance, consumer goods/services, finance, and telecommunication services industries with company revenues of over $100 million located in North America (n=500), Europe (n=411), and Asia-Pacific (n=100). In addition, 22 executives were interviewed during December 2020-January 2021. Wipro is an IT company and Designit is a design company (a Wipro Company).Chart Title
Leading Elements of Customer Experience According to Marketing and Customer Experience Executives Worldwide, Feb 2021 (% of respondents)Publication Date
July 27, 2021