The news: Tap-to-pay is becoming a non-negotiable checkout option, per a PYMNTS Intelligence report.
Fifty-six percent of US consumers used it to pay for their last in-store purchase—a 21-percentage-point rise from 2022.
We anticipate that US proximity mobile transaction value will reach $986 billion this year, per our forecast, with the number of proximity mobile payment users rising to 125 million this year.
How we got here: US mobile wallet use is slowly catching up to peers in Europe, per Global Payments’ Global Payments Report 2026.
Why this matters: Merchants need to accept consumers’ preferred checkout method to capture their loyalty, especially crucial demographics.
These three groups use tap-to-pay above its global average (59%), per PYMNTS Intelligence, and are also the most avid digital shopping demographics. If merchants can engage these groups via digital wallets, they can increase spending online and in-store.
Implications for merchants: As consumers’ path to purchase becomes more reliant on digital wallets, tap-to-pay accessibility at the POS becomes essential.
That means mere acceptance is no longer a differentiator. Retailers that want to stand out need to embrace mobile wallets as commerce enablers—adding their loyalty cards to major wallets and offering in-app promotions through growing financial media networks.
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