The news: OpenAI’s potential legal action against Apple shows how easily partners can become competitors.
Zooming out: Apple, which turned 50 this year, is relying heavily on outside AI providers while facing pressure to accelerate development of its own in-house AI capabilities. Apple got a late start on AI development compared with some Big Tech peers, and partnerships may be needed for it to stay in the game—it announced Siri updates for its next-gen iPhone before capabilities were ready, leading to a recently settled lawsuit.
Delayed Siri overhauls could have distracted Apple from doing more to promote ChatGPT technology on its devices, which is part of what reportedly set OpenAI off. A lack of effort to support ChatGPT adoption could make the partnership less valuable for the AI firm as Apple deepens relationships with other providers.
Why it matters: Consumer AI adoption is being influenced by the companies that own the engagement layer, whether that’s smartphones, browsers, or wearables. As AI companies expand beyond web-based genAI models and into hardware, operating systems, and assistants, competitive overlap is hard to avoid.
That’s why alliances in AI now may prove to be more temporary than they were in earlier tech cycles: The companies building the models also want to own the platforms and consumer relationships through which AI is accessed, rather than be another business’s side offering.
Implications for brands: As AI platforms compete to become consumers’ primary resource for AI search, shopping, and recommendations, brands should explore diversifying AI contracts based on use case rather than relying on a single dominant player.
Fragmentation could create new opportunities for AI-provider visibility, but it may also make discovery, measurement, and platform strategy more complex as Apple, OpenAI, Google, and others each shape consumer experiences differently.
This content is part of EMARKETER’s subscription Briefings, where we pair daily updates with data and analysis from forecasts and research reports. Our Briefings prepare you to start your day informed, to provide critical insights in an important meeting, and to understand the context of what’s happening in your industry. Non-clients can click here to get a demo of our full platform and coverage.
You've read 0 of 2 free articles this month.
685 Third Avenue21st FloorNew York, NY 100171-800-405-0844
1-800-405-0844[email protected]