The news: More than half of US healthcare providers say they’ve had a patient encounter in which the patient refuses to complete a telehealth appointment due to tech concerns with data and privacy, according to a cybersecurity firm Kaspersky survey of 389 healthcare leaders across 34 countries.
How we got here: Healthcare organizations across the US reported a record number of data breaches—likely due to a lack of cybersecurity preparedness amid last year’s telehealth boom.
This year, 578 healthcare organizations reported that nearly 42 million individuals were affected by data breaches, per HHS data.
But the uptick of healthcare data breaches isn’t surprising, considering many organizations lack the necessary armor:
What’s next? While patients are concerned about the security of digital health tech, most healthcare organizations’ data breaches are caused internally—not on the tech platforms used to enable virtual care.
Major health systems a slowing down phishing email attacks by deploying new software, in combination with more employee training: