Only about 9% thought personalized video ads actually improved the viewing experience.
That's tough news for streaming services looking to advertising to expand their revenue streams beyond subscriptions.
But even getting all of the money owed by subscribers can be tough for streaming services when users share passwords. The survey found that nearly half of streaming service subscribers share their password with family members. A little more than one-third (35.5%) said they didn't reveal their password to anyone.
Consumers also have relatively high expectations for their streaming experiences. More than eight in 10 said they had been forced to wait for content to buffer, while almost one in five had experienced poor video quality.
Despite these potential problems, other data indicates that streaming services are continuing to make gains in popularity. A recent survey from Raymond James revealed that 31% of internet users in the US used a streaming service like Netflix or Hulu as their primary means of watching video content, up from 24% a year earlier.