B2B Ecommerce 2018

Transforming Buying and Selling

Table of Contents

Business-to-business (B2B) ecommerce sales will have explosive growth in coming years and will soon rise beyond the business-to-consumer (B2C) market, according to industry forecasts. B2B buyers want to make business purchases online, and B2B companies continue to see the benefits of using ecommerce to supplement their existing buying mechanisms.

  • While digital has been transforming B2B sales for more than two decades, there is still a need for more complex solutions to support the intricacies of B2B commerce. B2Bs typically work with a consultancy to determine how aggressive their digital sales strategy should be and the best way to implement it.
  • Direct web stores are the most common type of B2B ecommerce. B2Bs either build in-house or partner with a vendor to craft an on-site experience that will serve their buyers. Features like advanced search, detailed content, custom account specifications and mobile accessibility are all important.

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Jillian Ryan


Sean Creamer
Rebecca Chadwick
Senior Researcher
Yoram Wurmser
Principal Analyst

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