November 4, 2021

US Digital Buyers' Most Recent Method of Product Return, 2019-2021 (% of respondents)


Data is from a November 2021 Narvar report titled "The State of Returns: Finding What Fits." 1,040 US digital buyers ages 18-65 were surveyed online during October 2021. Respondents returned at least one online purchase in the past 6 months.