November 21, 2019

Senior Executives in Select Countries Whose Company Plans to Put More Effort into Using Customer/Employee Feedback to Improve Select Experience Management (XM) Areas, Q1 2019 (% of respondents)


Senior executives from Australia, Canada, Germany, Japan, UK and US who say that their company plans on putting more effort into using customer and employee feedback to improve certain areas of experience management (XM), which include customer experience (CX), employee experience (EX), product ... experience (PX) and brand experience (BX).More