Shipping & Delivery
Reports
Grocery Ecommerce 2019
Grocery is the least penetrated but fastest-growing category in ecommerce today. Traditional brands and retailers need to understand why this channel shift is accelerating and adjust their marketing and selling strategies accordingly.
View this ReportInterviews
For Holiday Season, Retailers Must Think Differently About the Supply Chain
Louis DeJianne, director of retail at UPS, talks about the major takeaways from the last holiday shopping rush, and what retailers can do to improve in 2018.
Louis DeJianne
Director, Retail
UPS
Charts
There are 126 charts about 'Shipping & Delivery'
Most Recent Charts
What Are the Leading Product Categories that UK Digital Buyers Are More Likely to Purchase if Retailers Offer "Try Before You Buy"? (% of respondents, April 2019)
What Factors Are Likely to Influence US Internet Users to Complete a Digital Purchase? (% of respondents, Aug 2019)
Have Digital Buyers Worldwide* Purchased Something to Replace Items They Returned from a Digital Purchase? (% of respondents, Summer 2019)
US Internet Users Whose Concern About Temperature and Freshness of Fresh and Frozen Food Items Is a Reason They Have Not Ordered Them Online for Home Delivery, Aug 2019 (% of respondents, by age)
Important Factors When Making a Digital Purchase Decision According to Digital Buyers in Germany, May 2019 (% of respondents)
More On: Shipping & Delivery
See AllConsumers Remain Skeptical About Ordering Fresh and Frozen Food Online
Sep 22, 2019
Walmart’s expansion of Delivery Unlimited, its grocery delivery membership, is the latest attempt by a major retailer to make online grocery shopping more appealing. But better delivery value only addresses cost—not quality.
Etsy's Ad Campaign Promotes New Free Shipping Strategy—a Must Have for Holiday Shoppers
Sep 18, 2019
As powerhouses like Amazon, Walmart and Target roll out same-day or one-day shipping initiatives, it can be difficult for smaller retailers to keep up. But with the holiday season around the corner, it’s important for retailers to understand that while fast shipping is a key consideration, free shipping is often a requirement.
Delivery Speed Can Make or Break a Customer Experience
Aug 25, 2019
A pioneer in the delivery space, ecommerce powerhouse Amazon has transformed the standards for logistics when it comes to the customer experience. It's been so impactful that shoppers have come to expect almost immediate delivery after they click “buy now.”
