Shipping & Delivery
Grocery is the least penetrated but fastest-growing category in ecommerce today. Traditional brands and retailers need to understand why this channel shift is accelerating and adjust their marketing and selling strategies accordingly.View this Report
Louis DeJianne, director of retail at UPS, talks about the major takeaways from the last holiday shopping rush, and what retailers can do to improve in 2018.
There are 131 charts about 'Shipping & Delivery'
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Which Delivery Methods Did US Internet Users Use for Digital Purchases in the Past Month? (% of respondents, by demographic, Aug 2019)
Share of US Ecommerce* Transactions with Free Shipping During Holiday Season, 2015-2018 (% of total)
What Are the Most Common Reasons that US Gen Z Internet Users Use Buy Online, Pick Up In-Store (BOPUS)? (% of respondents, May 2019)
More On: Shipping & DeliverySee All
Delivery Speed Can Make or Break a Customer Experience
Aug 25, 2019
A pioneer in the delivery space, ecommerce powerhouse Amazon has transformed the standards for logistics when it comes to the customer experience. It's been so impactful that shoppers have come to expect almost immediate delivery after they click “buy now.”
Can Subscription Ecommerce Catch Up to Subscription Media?
May 22, 2019
Subscriptions like Netflix and Spotify have successfully transformed the way people engage with media, but retail subscriptions are yet to transform the way people shop. So far, retail subscription boxes have seen momentum within the fast-moving consumer goods (FMCG) category—think companies like Blue Apron, Dollar Shave Club and Birchbox. Despite the waves these companies have made, are consumers actually ready to automate their purchases of everyday goods?
Amazon Prime Members and Their Need for (Shipping) Speed
Apr 29, 2019
Last week, Amazon announced its latest ploy to attract and retain Prime members: An $800 million investment in one-day delivery. This expansion initiative comes when growth among its most lucrative shoppers is waning. We estimate that US Prime user growth will be less than 9% this year, vs. 12.5% in 2018.