Retail & Ecommerce

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Value for Their Money Keeps Shoppers Coming Back

Mar 14, 2019

Mundane concerns like getting a quality product or service at a good price are still the biggest drivers of brand loyalty for US internet users.

Social Commerce Referral Grows 110%

Mar 13, 2019

Social commerce only drives a fraction of ecommerce sales, but it's picking up speed. Between 2016 and 2018, social networks as a last-touch channel have doubled in visit share to US retail sites, according to Q3 2018 data from Adobe.

D2C Brands Attract Young Consumers with Sustainability Initiatives

Mar 13, 2019

Brands that focus on supply chain sustainability—by showcasing factory conditions, production processes and waste solutions—bode well with young consumers.

Who’s Afraid of Fake Followers?

Mar 11, 2019

Despite industrywide calls to combat fraud, fake followers are still a top concern among influencer marketers.

Here’s Why Amazon’s Dash Button Wasn’t a Failure

Mar 11, 2019

Amazon retired its Dash button in early March, but the branded device’s end wasn't a failure. We see it as a move to shift more replenishment buying into voice commerce.

Phone Dead? Just Head to Your Nearest Retailer

Mar 08, 2019

In-store charging stations offer a solutions for brick and mortars desperate to stay relevant.

What Do Shoppers Want from BOPUS?

Mar 07, 2019

Last year, 81.4% of global consumers reported ordering items online for in-store pickup (up nearly 30% from the year prior) as more consumers are drawn to the service’s convenience and speed.

Facial Recognition Brings Opportunity ... and Privacy Concerns

Mar 06, 2019

Half of US internet users have concerns about facial recognition, according to data from The Brookings Institution.

D2C Brands Claim Another Victim by Accelerating Demise of Payless ShoeSource

Mar 04, 2019

Following bankruptcies of other retail stalwarts from a bygone era like Sears, Toys "R" Us and Mattress Firm, Payless’ demise doesn’t come as a shock, yet it is another cautionary tale of a retailer that failed to evolve its brand.

How Three Established Ecommerce Industries Stay Relevant

Feb 28, 2019

“Try before you buy,” AR and an improved online experience will breathe new life into established ecommerce categories like apparel and accessories, furniture and home furnishings, and toys and hobbies by the end of our 2023 forecast period.