Ratings & Reviews
Rob Gonzalez, co-founder and executive vice president of business development at Salsify, explains how brands can use Amazon reviews—the good and the bad—to their benefit.
Co-Founder, Executive Vice President of Business Development
There are 66 charts about 'Ratings & Reviews'
Most Recent Charts
Who Do US Internet Users Trust for Recommendations When Shopping? (% of respondents, by generation, Feb 2019)
What Factors Do US Internet Users Consider When Judging a Brand or Retailer While Making a Purchase Decision? (% of respondents, March 2019)
Which Sources of Information Do US* B2B Buyers Use to Learn About Negative Aspects of a Product/Service? (% of respondents, Q4 2018)
Where Do US Internet Users Read vs. Post Reviews of Healthcare Providers? (% of respondents, Feb 2019)
More On: Ratings & ReviewsSee All
How Ratings and Reviews Guide Consumers
Aug 06, 2019
Consumers can be super picky about shopping. Some will spend hours looking for the right deal, only to back out at the last-minute because of shipping costs. Others won’t consider a product unless it’s accumulated enough positive ratings and reviews—or unless their closest confidants personally recommend it.
Three Ways To Take Your Reputation Management Strategy To The Next Level | Sponsored Content
Apr 26, 2019
Most brands today realize the importance of monitoring customer ratings and reviews. However, businesses need to take the next step and connect their reputation management strategy to the entire customer experience. Yext shares three best practices to build a great reputation across all touchpoints.
A Five-Star Rating and Recommendations from Strangers? Take My Money
Feb 06, 2019
Ratings and reviews matter a great deal during the shopping process. Not only can they influence a purchase—or steer consumers to one store over another—but they can also get shoppers to spend more than they intended.