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| APR 26, 2022
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| APR 26, 2022
Article
| FEB 24, 2022
BofA sees success with digital mortgages: Its Digital Mortgage Experience product handled the vast majority of initiations in 2021—up from 45% the year before—and garnered several mortgage UX accolades.
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| JAN 15, 2022
Report
| JUN 23, 2022
Consumers expect personalized experiences. Despite the business benefits personalization delivers, many brands struggle to manage the complexity of an enterprisewide program. Engaged CMOs can elevate their organization’s approach and deliver success.
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| APR 26, 2022
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| APR 26, 2022
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| APR 6, 2022
Report
| MAY 27, 2022
WHAT’S NEXT: Providers will invest in UX improvements that make proximity mobile payments increasingly seamless. As super apps become more popular, simple and intuitive UX has become top of mind for all fintechs—and wallets are no exception.
Article
| APR 18, 2022
Since sponsored product ads are also seamlessly integrated into retailers’ UX, “there is tremendous opportunity to increase the number of product ad placements on their digital properties without negatively affecting, or disrupting, the customer experience for shoppers,” said Grégoire Flatin, head of retail media solutions at RelevanC.
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| FEB 24, 2022
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| MAY 31, 2022
However, these could be financially costly and hinder user experience (UX), leading providers to pursue prevention and response in-house. Education initiatives offer a first line of defense. Adding alerts or other identity check reminders to the payment experience can help providers preempt human error.
Report
| DEC 7, 2021
Identifying any gaps at the individual feature level—and ensuring a great UX—are therefore vital to standing out within the category. FIs can focus on issuing virtual debit cards for immediate use, the lone feature where they had room for improvement. Changing a debit card PIN.
Report
| DEC 14, 2021
At this stage, banks are addressing underlying issues (like legacy infrastructure) hampering their digital efforts and improving UX to streamline the customer. High-Maturity Responses. These tactics aim high, allowing banks to meet or even surpass neobanks’ current efforts.
Article
| MAR 18, 2022
However, patients aren’t satisfied with medical wearables’ UX, and that’s limiting their desire to use devices like AliveCor’s. Most physicians are burdened with heavy admin work within their EHRs, so it’s highly valuable to have a new digital health platform that’s already integrated within their EHR system.
Article
| JUN 16, 2022
There was reportedly an agreement on the need for broad interoperability between stations and vehicles to provide seamless UX “no matter what car you drive or where you charge your EV.” This could mean exclusive charging stations will be the rare exception rather than the rule. Worth the wait. The world will soon have 20 million plug-in cars, led by China and Europe.
Article
| AUG 29, 2021
A recent FTC workshop on the widespread, manipulative UX design elements suggests the US regulator will place greater emphasis on protecting consumers from deceptive design and behavioral cues
Report
| OCT 29, 2021
But entrenched payment habits and monopolization have created a slow growth environment that will force providers to develop incentives, emphasize user experience (UX), and play up engagement among existing users to make the market a worthwhile growth play. 3 KEY QUESTIONS THIS REPORT WILL ANSWER:.
Article
| FEB 1, 2021
UX/UI design choices that trap users are now part of the legal lexicon.
Article
| APR 30, 2021
Amwell is letting clients access all its offerings and third-party digital health applications in one spot—here’s how this will help with scalability and address some of the top user pain points with telehealth.
Report
| FEB 8, 2022
Better UX, like Google Pay’s tie-up with Western Union and Wise that makes transfers simpler for more users. New features, like Western Union’s shopping offering that could tighten relationships with users. Affordability, as providers strive to charge no more than a 3% fee on remittances, in keeping with the United Nation’s cost reduction goal—though such fee cuts could dampen revenues.
Article
| APR 30, 2021
A recent FTC workshop on the widespread, manipulative UX design elements suggests the US regulator will place greater emphasis on protecting consumers from deceptive design and behavioral cues
Report
| APR 19, 2022
VR Software and User Experience (UX) Are the Bigger Challenge. While hardware is a variable for VR adoption, software and UX will determine user retention. From what we’ve seen of the current crop of VR headset makers, few of them have a corresponding software or platform component, which makes their headsets far less compelling.
Article
| JAN 25, 2022
Then there’s UX. Onboarding into the Meta Horizon Worlds and Horizon Workplace apps is far from seamless. The old PC and smartphone conventions of typing information on a screen becomes clunky when you’re managing a 40-inch floating keyboard.
Report
| MAR 22, 2022
Strategy and Innovation Officers: It’s All in the UX. Boomers want new digital products and services that will help them stay healthier and independent, but they won’t get the intended benefits if it’s hard to use.