Report
| JUL 1, 2022
In 2022, US consumers will collectively open 13.1 million new bank accounts via digital channels, per our estimates. We stack up the mobile account opening experiences of the 10 largest US banks (by domestic asset size) and the four largest US neobanks (by users) based on our analysis of 35 emerging features.
Audio
| MAY 23, 2022
On today's episode, we discuss how much TikTok is making from advertising revenues, the most interesting thing to note about its users, and some of the most interesting ways advertisers are engaging on TikTok. "In Other News," we talk about what the best social commerce experience is and the big takeaway from Instagram letting users share nonfungible tokens (NFTs). Tune in to the discussion with our analysts Jasmine Enberg and Zach Goldner.
Article
| APR 14, 2022
Report
| JAN 18, 2022
Nearly 400 million people in Latin America will use social networks in 2022. Facebook remains the region's biggest platform, but it will experience its slowest user growth on record this year as TikTok and Instagram make gains.
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| APR 26, 2022
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| APR 26, 2022
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| APR 26, 2022
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| MAR 31, 2022
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| FEB 17, 2022
Report
| JUN 17, 2021
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| JAN 15, 2022
Article
| DEC 14, 2021
About two-thirds of US consumers want to integrate at least two of their digital activities, according to PYMNTS. Western users also seem receptive toward a bundled experience.
Article
| MAR 15, 2022
The closure of an ad-free YouTube app is a reminder of ad blockers’ prominence: Digital advertising efforts are at odds with the experience most internet users want.
Article
| DEC 13, 2021
The metaverse is open for business in US, Canada: Meta’s Horizon Worlds, available to users 18+, is likely to attract developers seeking an audience for apps and experiences.
Article
| DEC 7, 2021
EU fintech and bank tech budgets rose in 2021, but evolving open banking legislation and user experience enhancements will demand further spending in 2022.
Video
| DEC 4, 2021
With a customer-centric, privacy-first strategy, marketers can meet compliance requirements. Find out how to deliver a new and engaging user experience, build trust with customers through transparency, and more
Report
| FEB 10, 2021
The pandemic is pushing consumers into digital banking channels, upping pressure on small and midsized banks to deliver value-added services and digital user experiences. They have to find ways of doing so on limited tech budgets to stay competitive.
Report
| MAY 27, 2022
Proximity mobile spending will more than double to reach $960.85 billion in 2026, thanks to growing acceptance, new use cases, and improved user experience (UX). These factors combined will improve habit formation and increase engagement in ways that will boost wallets’ share of spending by 2026.
Article
| JUN 10, 2022
Meta on the ropes: Meta shares have dropped, but metaverse adoption is expected to be a $13 trillion industry by 2030 as more players build competing immersive VR experiences.
Chart
| FEB 10, 2022
Report
| JAN 29, 2021
Global insurers have been rocked by large, unexpected payouts and falling revenues amid the coronavirus pandemic. Yet, P&C and life insurers in leading markets will still increase their tech spend and accelerate their digital transformations in the next several years to enhance the online user experience.
Article
| APR 13, 2022
Meta looks to bring commerce to its Horizon Worlds platform: Creators can earn money from their metaverse products and experiences under a test program.
Report
| DEC 14, 2021
Report
| DEC 16, 2021
According to a May 2021 Opinion Box report, nearly two-thirds (63%) of Facebook users in Brazil purchased a product or service discovered on the platform, while nearly 6 in 10 (58%) made a purchase recommended by someone on Facebook. Investments in social media are table stakes for all businesses—not just SMBs.
Report
| DEC 6, 2021
It’s still early days, but augmented reality is showing real potential for social commerce. Brands can use the technology to improve the experience and help customers make more informed purchase decisions.