“Anytime there's uneasiness is a great opportunity for our model to accelerate a little bit more,” said Ernie Herrmann, TJX CEO and president, during an earnings call. Big Lots aims to entice new customers to trade down to its owned brands that it believes offer quality and value.
Here’s a breakdown of the online and in-store features that apparel retail shoppers value the most, and a ranking of how 10 leading retailers stack up.