Report
| APR 5, 2022
The super app model is moving to the West and will upend how consumers interact with financial services. Banks must start preparing now to make the changing tide work to their advantage.
Report
| MAY 31, 2022
With more than 6 in 10 smartphone users adopting mobile peer-to-peer payments in the US across multiple apps, providers are looking to widen their addressable base, mitigate pain points, and drive engagement.
Report
| MAR 10, 2022
Competition from fintechs and consumer brands is compelling leading banks and technology providers to revise their strategies. These fintechs and brands are scaling and evolving rapidly on top of banking as a service (BaaS) and open banking infrastructure. We’ve spoken with executives at financial institutions, fintechs, and vendors about how to thrive in an ecosystem that’s reshaping financial services.
Report
| DEC 10, 2021
As banking companies focus on meeting heightened consumer expectations for personalized experiences, 2022 may be another record-breaking year. These players will need to weigh partnerships with encroaching Big Tech competitors.
Article
| MAR 1, 2022
The bank will combine all of its product lines into one app to boost digital engagement.
Article
| JAN 27, 2022
Its fintech is out of stealth mode and is making acquisitions to build a neobank that will call itself as ONE. Its scaling potential makes it a threat to US banking players.
Video
| APR 29, 2022
Banking as a Service (BaaS). Embedded Finance. Super Apps. Speakers. Tiffani Montez, Principal Analyst, Banking. Tyler Brown, Senior Analyst, Banking.
Article
| JAN 3, 2022
Shake-ups in the new year will include hyper-personalization, tech companies venturing further into embedded finance, and the prospect of super apps in Western countries.
Article
| DEC 14, 2021
Report
| JUN 2, 2022
App usage is strong, but advertisers need to rethink their strategies, thanks to ad tracking and measurement changes.
Article
| JUN 7, 2022
Super apps in Asia, such as WeChat, Alipay, and mobile messaging app Line, have dominated ecommerce and online services in the region for years. Now, some Western apps are trying to build their own super apps by creating marketplaces next to their core financial, social, or delivery services. Most of these apps use a combination of monetization methods, including commissions and ad serving.
Article
| MAY 23, 2022
Musk says he’d consider turning Twitter into a super app with a strong payments focus and pointed to WeChat as a “good model.”
Article
| MAY 19, 2022
The average number of smartphone apps used in the US will decrease over the next few years, following a pandemic-driven bump in 2020 that did not change the overall trend. This year, users will access an average of 20.4 apps each month, a figure that will drop to 19.7 in 2026.
Report
| DEC 8, 2021
Payments are set to break physical and digital borders in 2022. Innovations will make payments accessible across regions; super apps will address consumers’ financial needs all in one place; and lending will extend credit to once-inaccessible segments.
Forecasts
| APR 21, 2022
Article
| JUN 13, 2022
Capital One was the most downloaded US banking app between January and April 2022, with 5.0 million net new installations. Digital-only contender Chime took the No. 2 spot, with 4.7 million, while Chase came in third, with 4.1 million net new installs.
Report
| MAY 4, 2022
Report
| DEC 2, 2021
Spurred by changes in mobile advertising, developers will integrate more commerce features into apps in 2022. They’ll add more AR, visual search capabilities, QR codes, and carbon footprint metrics to attract and keep users.
Article
| MAY 4, 2022
Article
| MAR 28, 2022
Uber will call you a cab: Driver shortages and rising ride prices drive Uber to embrace the cab industry. The shift into localized services could accelerate Uber’s transformation into a super app.
Report
| NOV 22, 2021
They’ve already made strides toward achieving super app status but will need to add a greater breadth of offerings outside of payments and banking to hit the mark—and we expect them to do just that next year. Noteworthy in Key Industries and Geographies. Payments and Commerce. The Rise of Super Apps Will Birth Newfound Competition.
Article
| APR 20, 2022
Chart
| MAY 3, 2022
Chart
| MAY 3, 2022
Report
| DEC 7, 2021
This fifth annual benchmark stacks up 23 US financial institutions against one another, evaluating their mobile app capabilities based on consumer demand for 42 emerging features.