As Shiseido gets closer to completing its digital transformation, AI will be critical to scale at speed. But the personal care brand still plans to keep people at its center. Watch Industry Voices with Alessio Rossi, executive vice president and head of digital transformation at Shiseido, to learn how it empowers its team with data and technology to relate to consumers with empathy and efficiency.
While I was growing up in the walls of Shiseido, I always punched above my weight class. I always asked to be involved in projects that exceeded the scope of my responsibility. I always tried to get a seat at the table for things that were outside of my discipline and allowed me to have oxygen and stimulation that I wouldn't have otherwise had.