Report
| FEB 17, 2022
The top two apps came from quick-service restaurants (QSRs): Tim Hortons was No. 1, followed by McDonald’s Canada. Canada’s food delivery sales outpace those of the US, UK, and Australia. According to Edison Research, Canada’s food delivery platform sales soared sevenfold over the three-year period ending in Q2 2021.
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| OCT 4, 2021
Report
| DEC 3, 2021
Key Tactic: Channel expansion via QSR partnerships. The plant-based food trend is big with Gen Z. On grocery shelves and at quick service restaurants (QSRs), plant-based options are now the norm. They include a range of products that simulate the taste or experience of chicken, burgers, and even bacon.
Article
| MAY 13, 2022
When our service centers are open, or if you are a quick-serve restaurant, it might be that order in advance and pick up outside of the restaurant.
Article
| MAR 16, 2022
At quick-service restaurants, retail stores, stadiums, and other hospitality venues in the UK that use Samsung’s retail self-service point-of-sale (POS) kiosks, customers will be able to pay by bank transfer without having to share credit or debit card details. Last July, Moneyhub raised $18 million to expand its open banking services across Europe.
Report
| FEB 11, 2022
Retail, quick-service restaurant (QSR), and hospitality businesses have been the main users of QR codes thus far. Marketers have significant opportunities to leverage QR codes in areas such as shopping centers, billboards, interactive TV, interactive screens, and nonfungible tokens (NFTs). 3 Key Questions This Report Will Answer. How large is the QR code market and how large will it become?
Report
| JAN 20, 2022
Triggered messages: For retailers or quick-service restaurants (QSRs) with well-utilized apps, location-based push notifications can still be a useful way to lure customers away from competitors with coupons (a tactic referred to as “geoconquesting”). The key here is that enough users have opted in to the app and push notifications.
Report
| APR 7, 2022
The quick-service restaurant (QSR) was a relatively late entrant to the digital space, focusing mainly on traditional media to drive people to its more than 3,500 nationwide locations. In the past 18 months, digital’s share of its total advertising expenditures has grown exponentially. Digital audio advertising has been a key focus area.
Report
| DEC 13, 2021
Advertising is another revenue driver, with convenience players like 7-Eleven and quick-service restaurants like Subway paying to advertise on food delivery apps. Ordering groceries online has become more popular since the beginning of the pandemic.
Article
| FEB 27, 2020
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| FEB 3, 2021
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| NOV 22, 2021
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| NOV 22, 2021
Article
| OCT 21, 2021
Starbucks’ quick-service model and strong mobile engagement make it a great candidate for Just Walk Out. And the company’s brand recognition could support mass adoption of the technology.
Article
| SEP 2, 2021
Starbucks invests in more frictionless customer experiences: More fast-food brands are building up their drive-thru and on-the-go ordering capabilities, meeting changing consumer behavior in the process.
Report
| JAN 21, 2021
At quick-service restaurants (QSRs), a 24% share of dollars spent went to delivery. Those figures were substantially up from April 2019, when delivery accounted for 9% and 7% of sales, respectively. Pre-pandemic, delivery’s growth outpaced all other food service channels, fueled largely by the delivery apps.
Report
| MAY 24, 2021
There are early glimpses of what rethinking the store experience might mean in the US: The click-and-collect trend is already impacting the development of quick service restaurants, including Chipotle’s Digital Kitchen concept, which offers pickup and delivery only. Why It’s Important. The growth of click and collect may benefit a number of product categories, but it may prove a challenge for others.
Article
| JAN 24, 2021
At quick-service restaurants (QSRs), a 24% share of dollars spent went to delivery. Those figures were substantially up from April 2019, when delivery accounted for 9% and 7% of sales, respectively.
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| SEP 13, 2021
Report
| DEC 16, 2020
Some quick-service restaurants (QSRs) and retailers, for instance, now offer discounts to sandwiches or products that are redeemable on their websites, which is a notable shift in the past year, according to Jonathan Harrop, senior director of global marketing and communications at app marketing and monetization platform AdColony. “There's no App Store middleman,” he said.
Report
| MAR 9, 2021
“Generally, we plan and create for mobile,” said Youri Hollier, director of digital and social media at quick-service restaurant Tim Hortons. “It’s also about planning for placement in mobile-first experiences like Snapchat, TikTok, and Instagram.
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| JUL 20, 2021
Article
| JUN 2, 2021
Quick-service restaurants (QSRs) continue to make up the overwhelming majority of digital orders. Eighty-four percent of all digital orders (both third-party and direct) were placed at QSRs between March 2020 and March 2021, while the remaining 16% were from full-service restaurants, according to data collected by The NPD Group. A Look Ahead.
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| MAY 18, 2021
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| MAY 6, 2021