Digital commerce platforms help merchants of all sizes sell online, making them an increasingly big factor in ecommerce payments. This creates new opportunities for processors, gateways, and other payments stakeholders to reach merchants—but also complicates their relationship.

As online shopping continues to increase, gross payment volume (GPV) across digital commerce platforms in the US is expected to grow by 26.4% to reach $275.2 billion this year.

As buy now, pay later becomes a common consumer practice, Klarna has its sights set on expanding its services beyond online commerce. Hear from Klarna’s CMO about how its payment platform has turned into a growth partner for merchants and retailers.

Nearly 90% of internet users in Southeast Asia will access the internet via a smartphone this year, making mobile both ubiquitous and indispensable for the region’s flourishing digital economy.

TikTok is the social commerce platform of the moment, as brands and marketers look to cash in on the #TikTokMadeMeBuyIt phenomenon. While TikTok may not have as large a shopper base as Facebook or Instagram, its shoppers are highly active and engaged.

The definition of “fintech” has expanded to include any brand that offers financial products and services embedded in its app, website, or other digital experience. These brands, with diverse focus, are building BaaS- and open banking-supported capabilities and growing their platforms into super apps.

This inaugural benchmark evaluates 10 leading digital grocery services, ranked based on consumers’ demand for 30 different features.

As consumers become more accustomed to using these payment methods for their everyday purchases, physical retailers should consider them as viable payment options to reduce friction at checkout. Payments and Commerce. Consumers’ Evolving Retail Expectations Hinge on a Successful In-Store Payment Experience.

Advertisers said they were increasingly recommending commerce ads and expecting benefits, including higher conversion rates, improved ad measurement, and “closed-loop” attribution that doesn’t rely on off-platform signal to track various user actions. But some brands may still have barriers to increasing their investment in native commerce ads:.

Insider Intelligence spoke with Bill Ready, president of Commerce, Payments, and Next Billion Users at Google.

The majority of US social buyers still order from retailer websites, rather than directly on social platforms. In December, 61.5% said they made their most recent social commerce purchase on the retailer’s site, while 38.5% reported doing so through the social network’s checkout feature.

The explosion in vertical video is creating both opportunities and challenges for the Story format. Stories are evolving quickly on Instagram and remain a top venue for influencer activations. But Twitter’s decision to kill off Fleets shows they aren’t popular on all platforms.

Following double-digit growth in 2021, total transaction value on PayPal’s core platform will jump 22.3% this year to reach $1.144 trillion globally, surpassing the $1 trillion mark for the first time.

Watch as two ecommerce leaders—Jason Test, vice president of digital and in-store commerce at PayPal, and Zia Daniell Wigder, SVP of content at Insider Intelligence—discuss the unprecedented acceleration of the digital commerce experience.

Social media usage, advertising, and commerce will reach new levels in 2021, presenting big opportunities for brands to engage consumers.

The app lets users shop at any online retailer, redeem promotions, and access product and budgeting tools—turning Klarna into a one-stop shopping hub.

As technology continues to accelerate and transform the financial sector, Visa saw an opportunity to reintroduce itself to the world with a campaign highlighting its role in facilitating global commerce. Watch Industry Voices: Spotlight on Financial Services with Visa executive Frederique Covington Corbett, PhD, to hear her thoughts on cryptocurrencies, "buy now, pay later," economic inclusion, and more.

Social commerce accelerated in the US in 2020 amid the pandemic-driven ecommerce boom as key platforms advanced their shopping and checkout capabilities.