Article
| APR 4, 2022
Audio
| MAR 25, 2022
Learn about remote-controlled stores, the most popular retail membership programs, the right way to rethink your augmented reality (AR) strategies, whether home returns are the future, how many Americans make lots of money, and more. Tune in to the discussion with our analysts Suzy Davidkhanian, Dave Frankland, and Paul Verna.
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| APR 18, 2022
Article
| APR 27, 2022
Walmart+ doubled its fuel discount to 10 cents per gallon: Inflated gas prices provide Walmart with an opportunity to drive more people to its membership program.
Article
| MAR 7, 2022
Can membership programs provide a new revenue stream for retailers? Best Buy and Walmart are taking a page from Amazon Prime and AppleCare as they build out their programs.
Article
| MAR 16, 2022
Private labels are winning over consumers with good value for the money. Among US adults, 89.7% said they switched from a national label mainly because the store brand offered better value, and 47.9% said deals and/or membership rewards motivated the move. Meanwhile, 52.0% cited the private-label brand’s bigger selection of products.
Article
| FEB 3, 2022
Amazon is boosting its Prime membership fee: As subscriber growth slows and ecommerce costs rise, the retail behemoth banks on loyalty and a wide array of services to keep users from canceling.
Article
| JAN 31, 2022
Based on our US Digital Grocery Features Benchmark 2022 report, which evaluates 10 digital grocers based on an analysis of 30 different features on their websites, membership and account features are the most important features to consumers.
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| MAR 1, 2022
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| MAR 1, 2022
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| FEB 10, 2022
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| FEB 10, 2022
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| FEB 7, 2022
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| JAN 1, 2022
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| DEC 8, 2021
Report
| MAY 19, 2022
Membership to Nike’s loyalty program is free, and it offers the features of many paid retail memberships, including free shipping and exclusive access to new products. Lululemon. The athleisure brand recently announced a paid membership program.
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| NOV 2, 2021
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| APR 19, 2022
Report
| SEP 9, 2021
Prime members not only pay roughly $120 per year for the program, but they also spent an average of $1,400 a year on Amazon as of June 2018, compared with $600 for Amazon customers who weren’t part of the membership program, according to data from Consumer Intelligence Research Partners (CIRP).
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| MAR 1, 2022
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| OCT 6, 2021
Article
| APR 22, 2022
We estimate that 88.8 million US households, or 65.9% of total US households, have a Prime membership this year. Amazon generated $31.77 billion in subscription revenue last year (the vast majority of that is from Prime memberships), which was a 15% jump year-over-year. US Prime members vastly outspend US non-Prime members.
Article
| APR 20, 2022
How we got here: Bright Health and its competitors lost millions last year due to operating expenses—despite boosts in membership. In 2021, Bright Health revealed a net loss of $1.2 billion on its $4 billion revenues. The insurtech also revealed membership swelled to 611,078 members in 2021. That’s up significantly from 145,459 in 2020.
Article
| MAY 11, 2022
Rising inflation and the slowdown of pandemic-era economic growth could make it harder for Hims & Hers to meet sales expectations and membership growth milestones.
Report
| JAN 31, 2022
Membership and Account. Checkout and Delivery. Shopping Experience. Order Management. Search and Filtering. Read Next.