Report
| APR 5, 2022
Private label brands have taken on increasing importance in retailers’ arsenals on the heels of positive consumer sentiment. This report looks at how retailers can use store brands to bolster their product assortment and thus increase their margins.
Article
| MAY 27, 2022
Article
| MAY 11, 2022
Report
| MAR 31, 2022
Here’s a breakdown of the online and in-store features that apparel retail shoppers value the most, and a ranking of how 10 leading retailers stack up.
Article
| JUL 1, 2022
Retailers experiment with the role of the store: Gap, Jonathan Adler, and others are testing new retail concepts and tech to determine the best way to leverage their physical presences.
Article
| JUN 29, 2022
Bed Bath & Beyond’s early-pandemic inventory revamp had unforeseen consequences: The decision to reduce its in-store SKU count and launch private-label brands left the retailer vulnerable to supply chain disruptions.
Article
| JUN 23, 2022
The solution lets customers store their loyalty cards in the Klarna app, which may help encourage use.
Article
| JUN 17, 2022
The relaunched Samsung Wallet lets users store payment cards and digital documents and features other tools that can help drive adoption.
Audio
| APR 29, 2022
On today's episode, we discuss Elon Musk buying Twitter, retailers' efforts on hybrid shopping, how to keep consumers' attention, the first Meta store, how much the average American gets back in their taxes, and more. Tune in to the discussion with our analysts Yory Wurmser and Blake Droesch and director of reports editing Rahul Chadha.
Article
| JUN 3, 2022
Price-conscious consumers are economizing at the grocery store as inflation takes hold. Among US adults who are cutting back on groceries, 41% are buying fewer items from name brands, and 29% are spending less on alcohol and spirits.
Article
| JUN 6, 2022
Change is coming to Amazon: Amid slowing ecommerce growth, Amazon split its stock, saw its consumer chief resign, and announced plans to shutter its Chinese ebook store.
Article
| JUN 6, 2022
Stripe launched its in-store POS system in Singapore as the wider region sees growing digital payment use and demand for unified commerce.
Article
| JUN 8, 2022
Food delivery platforms in China struggle to maintain their pandemic gains: As consumers venture out to restaurants and stores, platforms like MissFresh and Meituan are looking for new ways to keep customers on the platform.
Report
| MAR 9, 2022
US click-and-collect sales will maintain strong momentum over the near term, but the fulfillment method is no longer meaningfully stealing dollar volume share from delivery or from in-store purchasing.
Article
| APR 26, 2022
Meta is making a modest step into physical retail: Facebook’s parent company is opening a store on its Burlingame, California, campus to let consumers try its metaverse hardware products.
Article
| MAY 18, 2022
The program lets customers use facial and fingerprint biometrics to pay for purchases in-store—but they’re not sold on the tech yet.
Chart
| MAY 24, 2022
Article
| MAY 13, 2022
The new offering connects online shoppers with in-store retail associates and can help attract merchants to Klarna.
Report
| FEB 8, 2022
Payments Ecosystem: This year will reveal how providers must adapt to lasting pandemic-driven digitization across payments channels, ranging from in-store retail to B2B ecommerce.
Article
| MAY 10, 2022
PayPal launched a softPOS solution that lets merchants accept contactless payments and can help PayPal gain more in-store volume.
Article
| MAY 12, 2022
Nike’s shift to D2C gives other sportswear brands an opening: Adidas, Reebok, Allbirds, and more are jockeying to take Nike’s place on store shelves.
Article
| MAY 6, 2022
Inflation hasn’t hurt retail sales, which grew 7.2% in April: That growth stems from people flocking to stores. In-store sales rose 10.0%, while ecommerce sales fell 1.8%.
Chart
| MAY 18, 2022
Audio
| APR 27, 2022
On this episode of Reimagining Retail, our analyst Suzy Davidkhanian hosts resident apparel expert Sky Canaves. In "Pop-Up Rankings," they discuss several features from the inaugural apparel benchmark study that didn't rank as high as they would have expected. In the second segment, "What's In-Store," Sky and Suzy visit Nordstrom to check out its click-and-collect hubs, the mobile app scan feature, and different store activations.
Report
| DEC 10, 2021