From product-focused creative to augmented reality tools and a proprietary delivery service, furniture seller Article is dedicated to great customer experience every step of the way. Watch Industry Voices with Duncan Blair, vice president of marketing at Article, to learn how its white-glove strategy has introduced consumers to online furniture shopping over the past year.
The furniture and home furnishing category will come in third at $105.93 billion (11.7% of ecommerce sales). These are the only categories that will have more than 10% market share. What changed for 2020:. In 2020, every category grew faster than we anticipated prior to the pandemic.
In contrast, furniture and home furnishings sales will increase by about 11%, and office equipment and supplies sales will grow by just over 9%. More like this:. Audio: How payment behaviors are changing, Etsy buys Depop, and homeowner spending shifts. Article: Bank of America reports uptick in spending as consumers get ready for post-pandemic splurge.