Article
| APR 4, 2022
In our 2022 US Apparel Retail Features Benchmark report, we break down the online and in-store features apparel shoppers value the most.
Report
| MAR 31, 2022
Here’s a breakdown of the online and in-store features that apparel retail shoppers value the most, and a ranking of how 10 leading retailers stack up.
Report
| MAR 8, 2022
Report
| JAN 31, 2022
This inaugural benchmark evaluates 10 leading digital grocery services, ranked based on consumers’ demand for 30 different features.
Audio
| APR 27, 2022
On this episode of Reimagining Retail, our analyst Suzy Davidkhanian hosts resident apparel expert Sky Canaves. In "Pop-Up Rankings," they discuss several features from the inaugural apparel benchmark study that didn't rank as high as they would have expected. In the second segment, "What's In-Store," Sky and Suzy visit Nordstrom to check out its click-and-collect hubs, the mobile app scan feature, and different store activations.
Audio
| MAR 2, 2022
On this episode of Reimagining Retail, our analyst Suzy Davidkhanian hosts resident digital grocery expert Blake Droesch to discuss pandemic-induced behaviors that will continue to impact grocery sales. They also identify several features from the inaugural digital grocery benchmark study that didn't rank as high as they would have expected.
Chart
| MAR 1, 2022
Article
| JAN 31, 2022
Based on our US Digital Grocery Features Benchmark 2022 report, which evaluates 10 digital grocers based on an analysis of 30 different features on their websites, membership and account features are the most important features to consumers.
Chart
| DEC 1, 2021
Chart
| FEB 1, 2022
Report
| MAY 17, 2022
How should businesses view these global trends and events? How are behaviors and spending changing? In this report, Insider Intelligence analysts weigh in on the questions they’re being asked by both clients and the media about the shifting landscape in key areas like digital advertising, retail and ecommerce, and financial services.
Report
| MAY 4, 2022
This second annual benchmark evaluates seven Canadian financial institutions across six feature categories and weights their scores according to the results of a survey of mobile banking users in Canada.
Report
| DEC 16, 2021
Report
| DEC 7, 2021
This fifth annual benchmark stacks up 23 US financial institutions against one another, evaluating their mobile app capabilities based on consumer demand for 42 emerging features.
Report
| NOV 30, 2021
This benchmark evaluates four US neobanks across seven categories and weights their scores according to the results from a survey of US mobile banking users. It highlights the most in-demand mobile banking features that an incumbent, fintech, or neobank can offer to attract, retain, or monetize users.
Article
| MAR 14, 2022
Traffic on ecommerce websites and apps is ground zero for establishing a retail media network.
Report
| OCT 25, 2021
Report
| OCT 14, 2021
Report
| SEP 27, 2021
Chart
| JAN 1, 2022
Report
| SEP 2, 2021
Article
| JAN 14, 2022
Chart
| AUG 1, 2021
Article
| MAY 5, 2022
Beyond the chart: As inflation and supply chain issues continue to compound, digital ad revenues can help retailers and marketplaces bolster the bottom line amid slowing ecommerce growth. In Q1 2022, Amazon’s ad revenues grew 25% year over year and exceeded those of its physical stores—and at a much higher margin, per its earnings release.
Article
| FEB 23, 2022
A January 2022 study from Acosta found that 68% of respondents currently shop online for groceries at least occasionally, due in part to pandemic-related concerns as well as financial considerations. While Amazon’s strengths in ecommerce enabled it to quickly grab digital grocery market share, the company is second to Walmart when it comes to grocery ecommerce sales.