Business Insider Intelligence research analyst Daniel Keyes and eMarketer principal analyst at Insider Intelligence Andrew Lipsman discuss how Amazon's Prime Day went and what to expect from holiday shopping this season. They then talk about miniature Ulta Beauty shops inside Target stores, the health of retail in 2021, and whether in-garage delivery can rival curbside pickup.

Consumers who have been hesitant to shop in-store—and don’t want to pay certain online grocery delivery fees—have found a middle ground: curbside pickup.

Similarly, 29% had previously used curbside pickup, and another 19% planned to try it. Smaller shares said they’d give home delivery of cooked meals, meal kits, and fresh ingredients a first try.

eMarketer principal analysts Andrew Lipsman and Nicole Perrin discuss the most fortunate and unfortunate D2C companies during this coronavirus pandemic, and what they are doing to survive it. They then talk about Google helping retailers highlight curbside pickup, Uber's offer to buy GrubHub, the Media Ratings Council maybe taking Facebook's advertising badge of approval and what to make of some major retailers filing for bankruptcy.

Life is different during a pandemic, and that includes shopping. Retail businesses are closed in most states, and the ones that are open are doing business differently with social distancing practices like curbside pickup. And consumers are shifting more to ecommerce out of necessity.

We recently spoke with Rosenberg about the company’s new on-demand grocery and curbside pickup efforts, and how the company is working with local businesses. At the start of the pandemic, many restaurants were forced to close their doors and get creative. honeygrow was no exception, and because of that, you launched honeygrow at Home. Tell us more about that program.

According to Digital Commerce 360, the percentage of Top 500 North American ecommerce retailers offering curbside pickup leapt from just 6.9% in December 2019 to 43.7% in August 2020.

In addition, many of these retailers were able to provide in-store and curbside pickup, which allowed them to capitalize on the suddenly accelerated shift to ecommerce. We will likely see more of this trend, with department stores continuing to lose relevance among shoppers.

“Many are skipping checkout entirely with curbside pickup. For occasions where physical checkout is necessary, the experience should be as quick, frictionless, and contactless as possible.”. Amazon is rapidly advancing the technology and customer awareness of frictionless commerce.

According to GlobalData, when asked which behaviors consumers expect to do more often once things have returned to normal, 68.2% of US adults said curbside pickup and 59.6% said in-store pickup. Grocery is the original and best use case for curbside pickup, and it’s where the behavior is most likely to carry forward into the future.

But perhaps the biggest driver in the past year has been the rise in click-and-collect ecommerce—particularly curbside pickup. According to our bimonthly ecommerce survey conducted by Bizrate Insights, in-store pickup climbed from 18% of US digital buyers in February to 22% in June, while curbside pickup jumped from 7% to 22% during that same period.

Walmart and Target are also riding the wave because of their curbside pickup prowess, though Target missed an opportunity by not yet having enabled its perishable goods inventory for click and collect. However, in recently announcing that fresh and frozen groceries have become available for curbside pickup, Target should further improve its standing.

. - Best Buy (up 105.5%) and Target (up 103.5%) will see their ecommerce sales more than double, due in large part to the popularity of their curbside pickup offerings. - The Kroger Co. displaces Macy’s as the 10th biggest retailer by ecommerce sales, even as Macy’s grows its online business.

However, some of the channel-shifting behaviors—click-and-collect and curbside pickup—will persist, thereby accelerating the long-term trajectory of ecommerce as a share of total retail sales. Essential goods categories and retailers are surging while discretionary retail falters.

The most popular method of “collecting” the order is picking up at the register inside the store, according to 78% of respondents who had tried it, far outpacing curbside pickup (43%), trunk delivery (32%) and using a pickup locker (28%).