Chase has attracted half a million customers since September. But it’s projected to lose $450M this year.

Capital One was the most downloaded US banking app between January and April 2022, with 5.0 million net new installations. Digital-only contender Chime took the No. 2 spot, with 4.7 million, while Chase came in third, with 4.1 million net new installs.

Dimon warns of competition diminishing banks’ role in financial services: The JPMorgan Chase CEO’s annual letter to shareholders identified rising competitors and defended tech spending as necessary for maintaining the bank’s standing.

On today's episode, we discuss why the West's answer to super apps is finally taking shape, why cryptocurrency sells out as governments buy in, and what kinds of new revenue sources digital brokers are hunting for. We then talk about how JPMorgan Chase is planning on spending its increased yearly technology budget and what will be largely responsible for driving fintech funding to new heights. Tune in to the discussion with eMarketer principal analyst Eleni Digalaki and vice president of content and head of financial services at Insider Intelligence Daniel Van Dyke.

JPMorgan Chase and Standard Chartered helped turn the cloud-based core banking provider into a unicorn and a credible challenger to the big core banking players.

Chase. Citibank. Cornerstone Advisors. CSI. Financial Times. Juniper Research. KeyBank. PNC. PwC. Regions. SonicWall. TD Bank. Truist. U.S. Bank. Wells Fargo.

Goldman Sachs offers digital bank Marcus and JPMorgan offers digital bank Chase. But neobanks’ efforts to scale and the cost of scaling differ from the effort and cost for incumbents. Neobanks are struggling to reach profitability, with less than 5% of them breaking even, per Simon-Kucher & Partners.

In August 2021, Chase reported that it was over halfway through its plan to open 400 branches in new markets by the end of 2022. About 30% of these branches are expected to be in low- to moderate-income communities. Exploring new formats.

Chase. Citi. Civic Science. CNBC. Coinbase. Consumer Financial Protection Bureau. Digital Transactions. Eater. Federal Reserve Bank of Atlanta. Federal Reserve Bank of New York. Federal Reserve Bank of San Francisco. Federal Reserve Bank of St. Louis. FICO. Finance & Commerce. FinSMEs. FIS. Fiserv. Forbes. Friendly’s. Green Dot Bank. JPMorgan Chase. Klarna. Marqeta. Mastercard. McKinsey & Company.

WhatsApp chases Discord's success with Communities feature: The platform's upcoming tools could help create intimate, niche communities—a formula for high engagement and brand interest.

US banks are being similarly pressured: Chase, Bank of America, Wells Fargo, and Citi have all received investor resolutions on sustainability issues, which are expected to be presented at this year’s annual meetings. Activist shareholders may still be in the minority, but their influence is hitting the boardroom. Today they have more power to select and vote for directors.

The Chase Sapphire Preferred card leads the category by offering three features. Chase Sapphire Preferred and Citi Premier were the only two cards to provide two features rated “extremely valuable” by over 40% of respondents. No card rewards its users for paying off their balance in full, despite this being the category’s most in-demand feature.

JPMorgan Chase, Bank of America, Wells Fargo, Capital One, U.S. Bank, PNC, and Truist make up the group. DocuSign is the service’s first participating company. How it works: Consumers who use the apps or websites of participating businesses will get the option of being redirected to their own banks’ mobile or online channels.

Chase dominated the category with an unmatched slate of features. It was the only FI to let customers make real-time transfers to external accounts. Chase disappointed only when it came to setting up direct deposits electronically, instead offering a prefilled direct deposit form, which payroll provider portals render obsolete.

Some acquiring banks, like Chase and U.S. Bank, perform merchant acquiring in-house. Banks also sponsor nonbanks—such as FIS, Fiserv, and Global Payments—to provide acquiring services either in partnership or on their behalf.

The super app model is moving to the West and will upend how consumers interact with financial services. Banks must start preparing now to make the changing tide work to their advantage.

Small and medium-sized businesses are looking to close the automation gap when it comes to accounts payable and receivable. To capture the growing market, banks and software providers must tailor solutions to current SMB needs.

US-based JPMorgan Chase, Wells Fargo, Citi, and Bank of America were the biggest lenders to fossil fuel projects, accounting for one quarter of total fossil fuel financing in the past six years. Banks did invest slightly less in fossil fuel projects last year, down 1.1% from $750 billion in 2020 and 10.6% below $830 billion in 2019. Guilty of greenwashing?

He named five big FIs that have been repeatedly on the receiving end of CFPB actions: Wells Fargo, JPMorgan Chase, Citigroup, American Express, and Discover. The punishments: Chopra outlined six potential punishments for recidivist FIs, explicitly highlighting order violations. Taking away FIs’ “government-granted privileges” would be the most severe punishment.

The news: JPMorgan Chase shareholders have privately told CEO Jamie Dimon and other top executives that they want more information about the bank’s plans for technology spending, per the Financial Times. The investors expressed their concerns last month, touching on the banking giant’s overall 30% hike in outlays for new projects. Tech plans make up most of the amount, which is close to $15 billion.

A J.D. Power survey found they’re dissatisfied with support they receive during economically challenging times.

Banks can add rewards like bonus cash back for using mobile wallets—something Chase has tested in the US. Wallet providers can also implement their own incentives. Samsung Pay has experimented with this strategy for years in various markets to great success, and PayPal offered a bonus coupon for first-time wallet users in the US after launching QR codes. New Features and Use Cases.