Payments Ecosystem: This year will reveal how providers must adapt to lasting pandemic-driven digitization across payments channels, ranging from in-store retail to B2B ecommerce.

Payment provider innovation across remittances, B2B payments, and retail card and noncard payments is setting a long-term growth runway. In the short term, providers must navigate a host of obstacles to enable more crypto users to become crypto payers—and so far they’re succeeding.

Digitization is disrupting the B2B payments space, the largest addressable payments market. As the industry evolves, there will be a substantial opportunity for payment providers to meet changing preferences and capture market share.

Immersive technologies are reimagining what’s possible in the B2B space. Watch Industry Voices: CMOs Look Ahead with Milena Oliveira, senior vice president and CMO, to hear how 3M’s Transportation and Electronics Business Group (TEBG) leverages mixed reality alongside industry expertise to support an integrated customer experience.

Improving B2B payment automation and resolving cash flow issues provides a route into the SMB payments market.

Both card networks reported strong volume growth and outlined ambitions for cryptos and B2B payments.

Find out what you’ll need to build effective B2B ecommerce strategies

B2B payments are set to capture 71% of the total transaction value by 2026. Virtual cards can increase the value of automated processes, such as by providing more detailed remittance data and tightening controls around the payments to reduce reconciliation issues. AI Is Making Automation Processes More Efficient.

Ecommerce. Card-not-present debit volume grew 21% annually in 2020, per Pulse; if it keeps pace, it could beat out overall ecommerce gains in the year to come. This pandemic bump will persist: Debit’s share of digital card transaction value—where credit has historically reigned—will remain above pre-pandemic levels through 2023, per our forecast. New access.

In the B2B market, revenue-driven decision-makers will find success in putting customers first, merging data with creativity to improve the buying experience, and remaining agile to evolving buyer preferences.

L’Oréal Groupe embraces data-driven marketing to personalize beauty experiences. 3M evolved to prioritize human-to-human experiences in a B2B environment. Kellogg Company leans into a value exchange when asking for consumers’ data. If not a subscriber to Insider Intelligence, download this complimentary Report, “Industry Insights: CMOs Look Ahead.”.

OnboardConnect uses Equifax data and tech expertise to help organizations onboard new businesses for B2B transactions.

B2B Ecommerce Forecast. November. B2B Payments.

Watch the eMarketer Tech-Talk Webinar featuring Melissa Royo, director, data science, ITX Corp., and John H. Johnson, PhD, CEO and co-founder, Edgeworth Economics and Edgeworth Analytics, as they shared how top performing B2Bs understand and harness data in different areas of their businesses to drive optimization, improve customer acquisition, retention, service, and more.

Kueski offers consumer installment lending in Mexico, and Nigeria-based TradeDepot offers B2B BNPL for online merchants.