Context: Not applicable; Groceries; Household essentials; Personal care beauty products; Convenience; Pet food and supplies; Automotive; Home improvement; Electronics; Apparel shoes accessories; Home furnishings

Context: Daily; Weekly; Monthly; Quarterly; Annually less than annually; Only when I need a new item; Never; Groceries; Apparel shoes accessories; Personal care and beauty products; Household essentials; Convenience; Electronics; Pet food and supplies; Home improvement; Home furnishings; Automotive

Context: Design K mentions; Positive; Neutral; Negative; Fit mentions; Price K mentions; Sustainability mentions

Context: Unique visitors millions; Total time spent millions of minutes; Amazon; Walmart; Samsung; Wishcom; eBay; Starbucks; shopkick; Target; The Kroger Co; Walgreens

Context: Search engines; Videos; Business sites; Online marketplaces; Supermarket sites; Social media

Context: Not sure

Context: Secondhand; Much more; More; About the same; Less; Much less; Off price; Amazon; Online only brands; Rental subscription; Mass merchandise; Mall brands; Department stores

Context: Walmart; Toys R Us buyers; Total toy buyers; Amazon; Target; Dollar stores; Costco

Context: Browsed; Purchased; Amazon; Walmart; Target; Dollar stores; Department stores; eBay; Costco; Independent toy shops; Disney Store; Five Below; Kmart; Sams Club; Other

Context: Plan to invest in new ecommerce solutions; Solutions; SEO; Social media; Analytics; Responsive platforms; CRM; SEM; VR; AI; Other

Context: Have a cart abandonment strategy; Components; Track conversion dropout points; Custom email campaigns for visitors; Simplify the checkout process; Encourage the purchase by offering benefits; Suggestions based on user history; Understand visitors behavior; Other

Context: Have an omnichannel strategy; Components; Email; Social media; Telephone; Chat; Face to face; App; SMS; Messenger; WhatsApp; Chatbot

Context: Improved user experience; Marketplaces; Offer personalized discounts promotions; Improve availability of products; Changes in payment methods; Changes in logistics; Loyalty programs; Other

Context: Logistics; Conversion rate cart abandonment; Learning how to deal with traditional and digital consumers; Dealing with regulatory bodies; Technology; Trained professionals; Investing in mobile; Team and inventory; Inventory management; Culture; Bounce rate; Other

Context: Email; Telephone; Social media; Chat; Messenger; App; In person; SMS; Chatbot

Context: Embracing social media; Demonstrating and measuring marketing ROI; Evolving digital within my organization; Maintaining monitoring consumer confidence within your industry; Marketing automation and campaign management; Delivering personalization and individualization; Optimizing paid search; Increasing brand awareness; Establishing effective metrics; Enhancing the customer experience; Embracing omnichannel; Mobile strategy and capabilities

Context: Embracing social media; Marketing automation and campaign management; Establishing effective metrics; Evolving digital within my organization; Increasing brand awareness; Enhancing the customer experience; Embracing omnichannel; Delivering personalization and individualization; Demonstrating and measuring marketing ROI; Optimizing paid search; Maintaining monitoring consumer confidence within your industry; Mobile strategy and capabilities

Context: Embracing social media; Demonstrating and measuring marketing ROI; Evolving digital within my organization; Increasing brand awareness; Delivering personalization and individualization; Establishing effective metrics; Marketing automation and campaign management; Enhancing the customer experience; Maintaining monitoring consumer confidence within your industry; Optimizing paid search; Embracing omnichannel; Mobile strategy and capabilities

Context: Health beauty; Sporting goods; Big box general merchandise; Apparel; Department store; Home goods furnishings; Total

Context: Department store; Home goods furnishings; Apparel; Health beauty; Sporting goods; Big box general merchandise; Total

Context: Health beauty; Sporting goods; Apparel; Big box general merchandise; Home goods and furnishings; Department store; Total

Context: Department store; Apparel; Sporting goods; Home goods furnishings; Big box general merchandise; Health beauty; Total

Context: Amazon; Walmart; Wishcom; eBay; Starbucks; Target; shopkick; Walgreens; CVS; Etsy

Context: Apple sites; Mobile web; Mobile app; Best Buy; The Home Depot; Macys; Kohls; Etsy; Walmart; Target; Amazon; eBay

Context: Place orders for items in another store or distribution center; Yes completely; Yes somewhat; Take ongoing training based on performance; Know what tasks are highest priority; Know how much interaction is the right amount to influence purchase; Access web content and information; Take orders on in aisle mobile point of sale; Access analytics and reporting to understand store and associate performance; Understand past consumer behavior to make recommendations; Understand digital touchpoints and interplay with in store behavior; Adjust their own work schedule

Context: Gen Z; Increase; Decrease; Millennials; Gen X; Baby boomers; Seniors

Context: China; Hong Kong; Taiwan; Supermarket hypermarket; Online ecommerce apps eg JD Tmall Amazon; Shopping centers; Department stores; Other offline channels

Context: 18-24; 25-34; 35-44; 45-54; 55-64; 65+; Total; Homeware appliances; Media; Groceries liquor; Fashion; Personal recreational goods; Department variety stores; Takeout food; Electronic games toys; Daily deals

Context: Revenue and profitability; Market share; Technology assets and intellectual property; Increased distribution channels; Increased geographic coverage

Context: Can quickly check to see if its the best price; Can see what others say about the product; See something interesting and want it; Convenience; Prefer to make purchases directly from social media sites

Context: Remind me of purchases I want to make; Ads are attractive and enticing; Tempt me; Take me back to the product page without looking for it

Context: US; UK; Want to touch feel and see the item; Need it now; Passing by the store anyway; Need help to understand the product or service; Buying something expensive; Want staff to help me choose; Buying a treat; Buying a luxury item; Busy short of time

Context: Feb; March; April; May; June; July; Aug; Sep; Oct; Nov; Dec

Context: Ability to rapidly expand locations; Improve in store Wi Fi and mobile service experience; Obtain tools to better monitor customer apps such as usage rates or user experience; Ensure point of sale connectivity and continuity in stores; Deliver new digital services and applications; Enhance productivity for enterprise mobility applications

Context: Implemented and working well; Implemented but needs improvement; Plan to implement within months; Plan to implement in years; No plans to implement; Product information price location availability research; Mobile coupons specials promotions; Mobile loyalty; Prior purchase visibility; Shopping list wish list; Mobile wallet; Personalized recommendations; Geolocating

Context: Omnichannel integration; Add capabilities to current POS; System upgrade replacement; Payment security PCI compliance; Unified or single commerce platform; Mobile POS; Hardware upgrade