APR 19, 2017
Alice Milligan, chief customer and digital experience officer at Citi Global Cards, explains how the financial services firm is working to improve experiences to meet customers’ always-on expectations.
Chief Customer and Digital Experience Officer, Citi Global Cards
NOV 7, 2017
Tad Ehrbar, senior vice president of global consumer social media and content at Citi, explains why the company is very selective about its organic social campaigns.
Senior Vice President, Global Consumer Social Media and Content
MAY 26, 2017
Christian König, a former investment banker and current social media and content marketing consultant for financial products, talks with eMarketer about the rapid development of the financial technology sector in Southeast Asia.
JUL 10, 2017
Gulshan Verma, chief revenue officer of Times Internet, discusses the company's expansion into digital services like food delivery and financial tools, and dissects the trends driving digital advertising growth in India.
Chief Revenue Officer
OCT 9, 2018
AI-powered 'concierge' services are on the rise in Canada
APR 28, 2017
Anand Eswaran, vice president of Microsoft Services and Microsoft Digital, is at the forefront of digital transformation. He talks about the four pillars every organization needs to think about to have a successful transformation.
Corporate Vice President, Microsoft Services and Microsoft Digital
JUL 21, 2017
Olivier Thirion de Briel, global solutions marketing director at secure identity solutions provider HID Global, discusses the impact that the Second Payment Services Directive could have on digital banking in the UK.
Olivier Thirion de Briel
Global Solutions Marketing Director
JUL 19, 2017
George Wright, CEO of Smart Communications, explains how banks in the UK can make their digital services more appealing across generations.
MAY 2, 2017
Intact Insurance's Robin Monniere, vice president of brand development and customer experience, and Sylvain Marcoux, director of product marketing for the Quebec region, discuss the most effective channels for targeting French Canadian audiences.
Vice President, Brand Development and Customer Experience
SEP 28, 2018
Did the negative media hype get it wrong?