Article
| DEC 22, 2021
An Amazon Web Services (AWS) outage in early December affected Amazon delivery and fulfillment, Echo speakers, Ring doorbells, Venmo payments, Roomba robot vacuum cleaners, and hundreds of other apps, websites, and services.
Article
| DEC 1, 2021
The new PE investment will be channeled toward expanding applications of CognitiveML into other areas of care delivery. Meanwhile, its AwareCDI Suite identifies and captures mid-revenue cycle leakages (like discrepancies in reimbursement and clinical documentation) to make sure healthcare services are accurately coded and to optimize revenues.
Report
| JAN 31, 2022
And Instacart recently announced a credit-back program for its Express members, as well as a revamped “Deals” tab on its app. This benchmark pinpoints product development and marketing priorities that digital grocery retailers and delivery services can use to gain customer loyalty.
Article
| FEB 27, 2020
Whether for pickup or delivery, using a smartphone or tablet is far more common among the 18-to-34 age group, according to February 2019 data from Restaurants Canada and BrandSpark. Almost half of these users—46% for pickup and 44% for delivery—did so, significantly higher than older age groups.
Article
| FEB 7, 2022
Provides flexibility through an API-first approach paired with prebuilt applications that cater to both developers and marketers. Fosters even the most ambitious omnichannel strategies with content-aware and industry-specific intelligence. Automates all stages of the visual media lifecycle, smartly powering efficient workflows and high-performance delivery.
Article
| NOV 24, 2021
Earlier this month, Klarna launched its super app, which consolidates shopping, payment management, and support for products, delivery, and returns. Adding Pay Now expands its checkout functionality so US consumers can use Klarna for all purchases, whether they want to use BNPL or not. This opens up Klarna to a huge new volume opportunity.
Article
| OCT 18, 2020
People who had never ordered delivery before through an app, and restaurants that had never participated in delivery, now want to be part of it. We’ve done lots of foundational research on how restaurants think about driving new demand. So, how do we give restaurants insights about the people who visit them, so that they can make better, more informed, and actionable decisions?
Chart
| AUG 12, 2021
Article
| AUG 17, 2021
Delivery drones take flight
Article
| FEB 7, 2022
One consumer-facing application comes from Mojo Vision, which partnered with Adidas Running, Trailforks, Wearable X, Slopes, and 18Birdies to improve the delivery of data for athletes through AR feedback during the workout or event. The company is also working with the FDA on an early application to help people with visual impairment by using enhanced image overlays.
Article
| DEC 8, 2021
Amazon workers reported that the internal app used to track packages and route them also went down, leaving drivers and delivery vans idle. The Big Tech company said it had identified the root cause and was “actively working towards recovery.”. The problem: Network outages have a true and growing cost.
Article
| NOV 29, 2021
The news: Direct-to-consumer (D2C) telehealth company Hims & Hers partnered with ride-hailing giant Uber to deliver health and wellness products to 12 new markets across the US via the UberEats apps. Uber’s healthcare push: Uber has been teaming up with digital health startups to simplify medication delivery and reduce transportation barriers to healthcare.
Article
| MAY 25, 2021
The new IoT specialized 5G modem will improve IoT functionality in mission critical applications and may ultimately accelerate IoT device adoption among various industries.
Chart
| AUG 5, 2021
Report
| FEB 1, 2022
Southeast Asia is home to a plethora of panregional shopping platforms, including Alibaba’s Lazada and Tencent-backed Shopee, whose retail media businesses have reaped rewards from the uptick in ecommerce engagement, such as for restaurant delivery and groceries. Another example is the ad business of food delivery and ride-hailing giant Grab, which sells placements in its super app and cars.
Article
| MAR 10, 2020
The site and mobile app inform consumers that “at this time, delivery availability may be limited.”. By and large, sales of consumer packaged goods (CPG) staples are surging. Surprisingly though, more consumers are stocking up the unexpected, like oat milk—yes oat milk—rather than water. According to data from Nielsen, oat milk sales were up 305.5% in the week ending on February 22.
Article
| OCT 26, 2021
Despite being the backbone of the global economy, the trucking industry faces substantial payment issues: On average, truckers get paid 60–90 days after shipment delivery, according to Lior Ron, head of Uber Freight—Uber's app-based solution, whose service matches carriers with shippers and operates similarly to its ride-sharing and food-delivery businesses.
Report
| MAR 31, 2022
Where else is it considering AI: Tripadvisor is considering the use of dynamic content tailored to their individual users as well as predictive analytics for better creative output and delivery. It is also contemplating the metaverse—with ideas like itineraries accessed in virtual reality before buying—and travel retail applications. Spotify.
Article
| MAY 26, 2022
This person helps with customer acquisition and uses tools such as WeChat private groups or miniprograms, or standalone group-buying apps, to organize orders. Orders placed by 11pm are delivered to local pickup hubs in bulk shipments by noon the next day. The group leader coordinates the pickups (this is how most orders reach the endbuyers) or deliveries.
Report
| DEC 15, 2021
But its user growth completely stalled in July when the government removed its app from domestic app stores as a part of a months-long data security review. Incumbents will face increased labor costs and new competition from smaller players.
Report
| MAR 18, 2021
5G networks are operating in over 60 countries as of early 2021. This report reviews what the arrival of 5G means and focuses on some of the critical applications that will make it revolutionary.
Chart
| JUL 28, 2021
Chart
| JUL 28, 2021
Article
| FEB 17, 2022
The news: Last-mile content delivery network Akamai is buying Amazon Web Services (AWS) competitor Linode for $900 million as the trend of tech acquisitions continues in 2022. What this means: Akamai’s acquisition of Linode can help its goal to “become the world’s most distributed compute platform, from cloud to edge,” per The Register.
Article
| FEB 14, 2022
DoorDash was once again the most downloaded US food and drink app in 2021, racking up 37.0 million downloads, 5% fewer than in 2020. McDonald’s jumped to second on the list with 24.0 million downloads, 33% more than the year prior. Meanwhile, Uber Eats dropped to third place with 21.0 million downloads.