Video
| FEB 10, 2022
His recent coverage includes topics such as retail media networks, direct-to-consumer brands, social commerce, mobile retail apps, holiday shopping, and Amazon Prime Day. Derek Daugherty is global sector head, FMCG/CPG & retail at YouGov.
Report
| JAN 21, 2021
Ecommerce’s share of total retail reached new heights in 2020, driven by closures of physical retail locations in almost every category of goods. Similarly, in food service, the share of digital ordering and third-party delivery apps increased significantly. We expect more of the same this year. Which media format gained the most from lockdowns? Digital video.
Report
| JUL 6, 2021
In 2021, the number of new smartphone banking users in Canada will plummet to a third of the previous year’s level, considerably increasing competition among financial institutions (FIs), including TD Canada. As the battle for new mobile users heats up, the features of FIs’ mobile banking apps will be crucial: This report identifies which key growth opportunities TD might focus on to gain and retain customers.
Report
| JUL 6, 2021
In 2021, the number of new mobile banking users in Canada will plummet to a third of the previous year’s level, considerably increasing competition among financial institutions (FIs), including CIBC. As the battle for new mobile users heats up, FIs’ mobile banking app features will be crucial. This report identifies which key growth opportunities CIBC might focus on to gain and retain customers.
Report
| JUL 6, 2021
In 2021, the number of new mobile banking users in Canada will plummet to a third of the previous year’s level, considerably increasing competition among financial institutions (FIs), including the Bank of Montreal (BMO). As the battle for new mobile users heats up, the features of FIs’ mobile banking apps will be crucial: This report identifies which key growth opportunities BMO might focus on to gain and retain customers.
Report
| JAN 13, 2021
Even as total worldwide retail sales declined by 3.0% in 2020, retail ecommerce growth boomed to 27.6%. Ecommerce growth will decelerate substantially in 2021 to 14.3% as brick-and-mortar sales recover.
Report
| JUL 6, 2021
In 2021, the number of new smartphone banking users in Canada will plummet to a third of the previous year’s level, considerably increasing competition among financial institutions (FIs), including RBC. As the battle for new mobile users heats up, FIs’ mobile banking app features will be crucial. This report identifies which key growth opportunities RBC might focus on to gain and retain customers.
Audio
| MAY 5, 2021
On today's episode, we discuss the highlights from Snapchat's user growth and revenue picture in Q1. We then talk about Snapchat integrating a fashion recommendation company into its app, how social media behaviors have evolved because of the pandemic, and Facebook's latest ad offerings. Tune in to the discussion with eMarketer principal analyst Debra Aho Williamson and forecasting analyst at Insider Intelligence Nazmul Islam.
Article
| APR 22, 2021
Many mobile app categories saw a boost last year as more consumers spent time with their devices during quarantines. According to our estimates for smartphone app user growth, grocery apps, food delivery apps, and health/fitness apps were the three fastest-growing categories in 2020.
Report
| JUL 6, 2021
In 2021, the number of new smartphone banking users in Canada will plummet to a third of the previous year’s level, considerably increasing competition among financial institutions (FIs), including Banque Nationale. As the battle for new mobile users heats up, FIs’ mobile banking app features will be crucial. This report identifies which key growth opportunities Banque Nationale might focus on to gain and retain customers.
Report
| SEP 13, 2021
Article
| FEB 23, 2022
The rubber band effect drove much of the top performing product categories and retail brands in 2021, as they snapped back from mid-pandemic lows.
Article
| JAN 3, 2022
Our take on what BNPL, cryptos, super apps, and global digital expansion will look like in 2022—and what that means for key stakeholders.
Article
| DEC 30, 2020
The iPhone 12 Pro became the first phone to have a back-facing Light Detection and Ranging (Lidar) camera, which enables more sophisticated augmented reality (AR). (Top-end Android phones use a similar Time-of-Flight, or ToF sensor.) Lidar can near-instantaneously detect depth and size, allowing for rapid and very detailed mixed reality functions for apps, such as furniture placement or full-body Snapchat Lenses. This should supercharge mobile AR spending and make such ads more feasible.
Chart
| OCT 27, 2021
Report
| JUL 6, 2021
In 2021, the number of new smartphone banking users in Canada will plummet to a third of the previous year’s level, which will considerably increase competition among financial institutions (FIs), including Desjardins. As the battle for new mobile users heats up, the features of FIs’ mobile banking apps will be crucial. This report identifies which key growth opportunities Desjardins might focus on to gain and retain customers.
Report
| JUL 6, 2021
In 2021, the number of new smartphone banking users in Canada will plummet to a third of the previous year’s level, which will considerably increase competition among financial institutions (FIs), including Scotiabank. As the battle for new mobile users heats up, FIs’ mobile banking app features will be crucial. This report identifies which key growth opportunities Scotiabank might focus on to gain and retain customers.
Chart
| OCT 25, 2021
Report
| DEC 9, 2020
Social commerce (including checkout) is already big business in China, thanks mainly to the popularity of catch-all app WeChat. Our latest forecast, completed in May 2020, shows that China will generate $315.50 billion (RMB2.180 trillion) in retail social commerce sales in 2021 vs. $31.35 billion in the US. Learn from the experts.
Report
| MAY 12, 2022
In describing how the bank updated the technology behind its retail credit application, Ali Razavi, chief information officer of Canadian banking technology, said, “We deconstructed this modernization project into meaningful chunks and addressed them one at a time.”. CIBC. CIBC will see its share of overall Canada bank technology spend fall to 13.7% in 2026, from 16.3% in 2022.
Report
| JUL 22, 2021
Opt-in rates reported by app tracking analytics companies have varied since iOS 14.5 launched in April. According to AppsFlyer data as of a July 13 update (drawn from a sample of 31 million instances where users saw the App Tracking Transparency [ATT] prompt across 3,090 apps), 46% of users worldwide with any version of iOS 14 had authorized tracking via an ATT prompt.
Chart
| OCT 22, 2021
Chart
| OCT 20, 2021
Video
| JAN 8, 2022
As retail media advertising continues to increase year over year, retailers and brands have the opportunity to better plan their digital advertising strategies
Article
| APR 20, 2022