Article
| JUL 27, 2021
We spoke with Chris Wasden, head of digital therapeutics at Happify Health, about adoption barriers like the fact that physicians aren’t fully confident prescribing digital therapies, and consumers' privacy concerns amid record-high healthcare data breaches. The following has been edited for brevity and clarity.
Report
| JAN 14, 2021
The overall number of data breaches has been trending down in the US in the last several years, in turn sinking the share of consumers impacted by fraud incidents—even as the cost of breaches has remained both high and fairly consistent, per Javelin.
Report
| DEC 8, 2020
As new users come onto digital platforms, it’s imperative for banks to ensure the security of their customers’ most sensitive information and communicate that priority to customers—especially given the magnitude of data breaches globally. This could cement loyalty beyond the initial adoption period, as a platform that’s not perceived as secure could lead to customer distrust or turnover. Smartphone.
Article
| MAR 11, 2022
US Treasury Department data shows that related Suspicious Activity Reports skyrocketed in recent years, from 1,221 in 2018 to 20,086 in 2020. In some recent incidents, banks took a while to disclose their breaches to customers: First Horizon took about two weeks in April 2021 and Capital One took 10 days in July 2019.
Report
| FEB 18, 2020
Using location data has gotten harder over the past year. This report looks at how consumer privacy concerns are affecting the supply and quality of location data. It also looks at how marketers are responding.
Article
| AUG 3, 2021
Amazon fined under GDPR: The tech giant was fined €746 million for using consumer shopping data for ad targeting without consent—which doesn’t bode well for other Big Tech companies that are facing privacy-related scrutiny.
Report
| DEC 4, 2020
This annual scorecard, weighted based on responses to a consumer survey, ranks the 25 largest US financial institutions by assets by their mobile banking capabilities. The report presents detailed benchmarking data on the availability of 42 mobile features, selected by analysts based on the features’ propensity to help financial institutions differentiate themselves from competitors.
Report
| DEC 21, 2020
This inaugural scorecard, weighted based on responses to a primary consumer survey, ranks the four largest US neobanks by user count according to their advanced mobile banking capabilities. The report presents detailed benchmarking data on the availability of 47 mobile features, selected by analysts based on the features’ propensity to help neobanks differentiate themselves from competitors. It is a companion to the 2020 US Mobile Banking Competitive Edge Report, which ranks the 25 largest US financial institutions by assets.
Report
| JAN 21, 2020
Digital video ad spending as a share of total digital ad spending will breach the halfway mark in 2020 and will continue its double-digit growth throughout our forecast period to 2023.
Report
| JUN 5, 2020
Report
| MAR 31, 2021
These companies can help wealth managers keep their back-office data secure and prevent breaches, which is crucial as the back office holds and stores all sensitive data. Fenergo Data-Protect, for example, offers a fully automated, rules-driven solution that ensures data is collected and stored lawfully and transparently.
Article
| SEP 29, 2021
The insurtech offers free cybersecurity tools to prevent losses, security and incident response services to contain them, as well as comprehensive insurance to help organizations recover from failures and breaches, per the press release.
Article
| SEP 7, 2021
How we got here: WhatsApp’s porous privacy policy and how it shares user data with Facebook have raised the ire of regulators in various countries—and its run-ins with the EU on GDPR privacy breaches expose a consistent trend of flouting privacy regulations to sustain Facebook’s wider monetization objectives. WhatsApp sued the Indian government in May to shift attention away from its privacy policy.
Article
| AUG 27, 2021
How we got here: The federal government has faced pressure to step up cooperation with private companies and enact tougher security standards in the wake of last year’s SolarWinds breach and a more recent ransomware attack that briefly forced the world’s largest meat processor to shut down nine plants.
Article
| SEP 30, 2021
Big Tech companies have been trying to ride the tailwinds of the pandemic-era digital health boom, but many have faced challenges along the way—namely, mistrust among consumers, cybersecurity breaches, and regulatory hurdles.
Article
| MAR 14, 2022
Gen Z is least forgiving, with 60% saying they will never purchase again following a breach of trust. To learn more about how companies can earn trust with their customers, download the 2022 Adobe Trust report. —Ryan Fleisch, Director, Product Marketing, Adobe.
Report
| MAY 18, 2021
Likewise, breaches of trust and unmet consumer expectations around privacy open up opportunities for competitors. WHAT’S IN THIS REPORT? This report features four case studies that illustrate how trust and privacy practices can fuel adoption, growth, and increase or retain market share. It also looks at how breaches of trust can open opportunities for competitors.
Report
| AUG 2, 2021
Even when asked, most firms provided no conclusive data. Overall, 42% of sites surveyed advertised environmentally friendly policies, but researchers “had reason to believe that the claim may be false or deceptive”—hence in breach of EU consumer law. Our take: Consumers know that making progress on sustainability is often slow, complex, and expensive.
Article
| FEB 15, 2022
The news: Sunday’s Super Bowl ads marked the metaverse’s first all-out attempt to breach the cultural mainstream as investment in the space reaches a fever pitch. Meanwhile, companies in China, which are just beginning to explore opportunities in the virtual realm face a minefield of tightening regulations, per CNBC.
Video
| JUN 28, 2021
Why breaches of trust can open opportunities for competitors. Best practices for differentiation with privacy-protecting values and product designs. Plus! Kelly Kimura, senior director of product management at Vericast, joins the conversation. Presenters:. Sara M. Watson is a senior analyst, connectivity and tech, at Insider Intelligence.
Report
| DEC 14, 2021
This confidence—which likely comes from years of familiarity with a particular retailer—doesn’t extend to social platforms, where users may be concerned about security breaches or are uncertain about how their information is used and stored. They are concerned about the legitimacy of the products they see in social media.
Chart
| FEB 18, 2021
Report
| FEB 24, 2020
So even though a large breach just happened, they may not want to see our texts right away because they care more about their sleep.
Chart
| FEB 18, 2021
Report
| JUN 30, 2020
However, normal service will be resumed in 2022, and by the end of our forecast, digital ad spending will breach the three-quarters threshold—accounting for 75.6% of total media outlays in 2024. The Digital Balance Tips Further Toward Mobile. The refrain of mobile driving digital growth—no matter how small—is a familiar narrative. It may sound a little banal, but it’s true.