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Retail & Ecommerce (195)
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195 Results
Type:
Interview
Topic: Retail & Ecommerce
Sort by: Date | Best Match
Results Per Page: 50 | 25 | 10
    Publication Date: 6/7/2016
    Name: Doug Pearce
    Title: CEO, Greater China
    Company: Omnicom Media Group (OMG) Greater China
    Topics: Digital Video; TV; Omnichannel Retailing; Big Data
    Geographies: China
    Industries: Technology
    Demographics: Seniors
    Context: Doug Pearce, CEO of Omnicom Media Group (OMG) Greater China, discusses digital innovations in China and how the country could one day become a global digital technology leader.
    Publication Date: 5/26/2016
    Name: Ryan Freeman
    Title: Vice President, Partnerships
    Company: Turnstyle Solutions
    Topics: Customer Experience; Personalization
    Geographies: United States
    Industries: Retail
    Context: Ryan Freeman, vice president of partnerships at proximity marketing platform Turnstyle Solutions, offers advice on how retailers can better cater to their customers.
    Publication Date: 5/26/2016
    Name: Morgan McAlenney
    Title: Executive Vice President, Digitail
    Company: The Integer Group
    Topics: Consumer Behavior; Omnichannel Retailing
    Geographies: United States
    Industries: Retail
    Context: Morgan McAlenney, executive vice president of Digitail at shopper marketing agency The Integer Group, talks about what makes shoppers change their habits and what that means for brands.
    Publication Date: 5/23/2016
    Name: R. Danielle Bailey
    Title: Head of APAC Research
    Company: L2
    Topics: Digital Shoppers & Buyers; Mobile Messaging; Social Commerce
    Geographies: China
    Industries: Luxury Goods; Retail; Consumer Products (CPG)
    Context: R. Danielle Bailey, head of APAC research at member-based business intelligence firm L2, discusses the promise of WeChat for marketers in China.
    Publication Date: 5/18/2016
    Name: Romy Nehme
    Title: Vice President, Insights and Strategy
    Company: VaynerMedia
    Topics: Consumer Behavior
    Geographies: United States
    Demographics: Males; Millennials
    Context: Romy Nehme, vice president of insights and strategy at VaynerMedia, told eMarketer what makes millennial men unique and how brands can reach them.
    Publication Date: 5/17/2016
    Name: Ahmed Elemam
    Title: Senior Digital Marketing and Analytics Strategist
    Company: WestJet
    Topics: Customer Experience; Marketing Technology
    Geographies: United States
    Industries: Airlines
    Context: Ahmed Elemam, senior digital marketing and analytics strategist at WestJet, discusses why the airline is keeping some technology on premise.
    Publication Date: 4/29/2016
    Name: Mario Carrasco
    Title: Managing Partner
    Company: ThinkNow Research
    Topics: Consumer Behavior
    Geographies: United States
    Demographics: Affluent; Asians; Millennials
    Context: Mario Carrasco, managing partner at ThinkNow Research, talks about what makes US Asian millennials unique and why brands should be paying attention to them.
    Publication Date: 4/28/2016
    Name: Andy Kazeniac
    Title: Director, Customer Experience
    Company: Drizly
    Topics: Customer Experience
    Geographies: United States
    Context: Andy Kazeniac, director of customer experience at alcohol delivery company Drizly, talks about how the brand keeps up in the fast-moving on-demand economy.
    Publication Date: 4/28/2016
    Name: Ross Petersen
    Title: Co-Founder and CEO
    Company: Blitsy
    Topics: Customer Experience
    Geographies: United States
    Context: Ross Petersen, co-founder and CEO of Blitsy, discusses why the company made landing page personalization a priority.
    Publication Date: 4/28/2016
    Name: Mohan Ramaswamy
    Title: Strategy Partner
    Company: Work & Co
    Topics: Customer Experience
    Geographies: United States
    Industries: Advertising Agencies
    Context: Mohan Ramaswamy, strategy partner at digital product design and development agency Work & Co, talks about how consumer expectations of digital experiences are changing and how his firm helps brands evolve to meet and exceed those expectations.
    Publication Date: 4/28/2016
    Name: John Caruso
    Title: Partner and Creative Director
    Company: MCD Partners
    Topics: Customer Experience
    Geographies: United States
    Industries: Advertising Agencies
    Context: John Caruso, partner and creative director at digital experience agency MCD Partners, details how customer experience has become a way for brands to differentiate themselves by meeting and exceeding always-on omnichannel expectations.
    Publication Date: 4/27/2016
    Name: Bruce Millard
    Title: Assistant Vice President, Digital and Customer Experience
    Company: Safelite AutoGlass
    Topics: Customer Experience
    Geographies: United States
    Context: Bruce Millard, assistant vice president of digital and customer experience at Safelite AutoGlass, talks about how the auto repair company is improving customer experience from the top down.
    Publication Date: 4/27/2016
    Name: Mike Russell
    Title: CEO
    Company: Paintzen
    Topics: Customer Experience
    Geographies: United States
    Context: Paintzen CEO Mike Russell explains how the painting marketplace delivers a seamless customer journey between online and offline experiences.
    Publication Date: 4/26/2016
    Name: Dr. Thomas Trautmann
    Title: Certified Neuromarketing Instructor and Business Partner
    Company: SalesBrain
    Topics: Digital Advertising; Consumer Behavior; Mobile Advertising
    Geographies: United States
    Context: Dr. Thomas Trautmann, certified neuromarketing instructor and business partner at SalesBrain, an advertising agency that uses neuromarketing to tap into the consumer's mind, talks about how the personal nature of mobile devices allows marketers to connect with the pain points of a brand's audience.
    Publication Date: 4/26/2016
    Name: Andrew Schorr
    Title: Co-Founder and CEO
    Company: Grata.co
    Topics: Customer Experience; Mobile Messaging
    Geographies: China
    Context: Andrew Schorr, co-founder and CEO of business-to-business (B2B) contact center Grata.co, talks about messaging as the next generation of the call center and the challenges that Western businesses face on WeChat.
    Publication Date: 4/26/2016
    Name: Jesse Shultis
    Title: Vice President, Customer Experience and Channels
    Company: Cuna Mutual Group
    Topics: Customer Experience
    Geographies: United States
    Context: Jesse Shultis, vice president of customer experience and channels at insurance firm Cuna Mutual Group, talks about best practices in customer experiences.
    Publication Date: 4/26/2016
    Name: Alice Milligan
    Title: Chief Customer and Digital Experience Officer
    Company: Citi
    Topics: Customer Experience
    Geographies: United States
    Context: Alice Milligan, chief customer and digital experience officer at Citi, explains how customer journey mapping helps the firm stay on top of customers' key priorities and preferred channels.
    Publication Date: 4/22/2016
    Name: Bob Sherwin
    Title: Senior Director, Customer Acquisition
    Company: Wayfair
    Topics: Mcommerce; Digital Shoppers & Buyers
    Geographies: United States
    Context: Bob Sherwin, Wayfair's senior director of customer acquisition, discusses how customers behave on mobile vs. desktop.
    Publication Date: 4/22/2016
    Name: Prama Bhatt
    Title: Vice President, Digital and Ecommerce
    Company: Ulta Beauty
    Topics: Digital Shoppers & Buyers; Omnichannel Retailing
    Geographies: United States
    Industries: Personal Care & Beauty; Retail
    Context: Prama Bhatt, Ulta Beauty’s vice president of digital and ecommerce, told eMarketer how mobile fits into the omnichannel customer journey.
    Publication Date: 4/21/2016
    Name: Kartik Subramanian
    Title: Director, Product Management and Mobile Commerce
    Company: Walgreens
    Topics: Consumer Behavior; Omnichannel Retailing; Mobile Apps
    Geographies: United States
    Industries: Retail
    Context: Walgreens is measuring the impact of customers' smartphones on in-store purchases. Kartik Subramanian, Walgreens' director of product management and mobile commerce, explains.
    Publication Date: 4/15/2016
    Name: Marissa Tarleton
    Title: CMO, North America
    Company: RetailMeNot
    Topics: Digital Retail Practices; Mcommerce; Omnichannel Retailing
    Geographies: United States
    Industries: Retail
    Context: Marissa Tarleton, CMO for North America at digital coupon marketplace RetailMeNot, discusses how retailers should cater to mobile shoppers with personalization and relevancy.
    Publication Date: 4/15/2016
    Name: Jeff Campbell
    Title: Co-Founder and Managing Director
    Company: Resolution Media
    Topics: Mobile Advertising; Omnichannel Retailing
    Geographies: United States
    Industries: Retail
    Context: Jeff Campbell, co-founder and managing director of Resolution Media, talks about the ways mobile can influence consumers as they move through the path to purchase and why retailers should rethink the way they measure mobile advertising.
    Publication Date: 4/13/2016
    Name: Javier Calvar
    Title: COO
    Company: Albatross Global Solutions
    Topics: Retail Ecommerce Sales
    Geographies: Worldwide
    Industries: Luxury Goods
    Demographics: Affluent
    Context: Javier Calvar, chief operating officer of Albatross Global Solutions, discusses the challenges facing luxury brands as they attempt to extend their appeal in digital channels.
    Publication Date: 4/13/2016
    Name: Maria del Carmen Fernández González
    Title: CEO
    Company: Infinitum Ecommerce
    Topics: Retail Ecommerce Sales
    Geographies: China; Russia; Spain; United Arab Emirates; Western Europe
    Industries: Luxury Goods
    Demographics: Affluent
    Context: High-end brands may have been slow to contemplate online sales, but many are now taking the plunge. Maria del Carmen Fernández González, CEO at Infinitum Ecommerce in Spain, spoke to eMarketer’s Karin von Abrams about the obstacles luxury brands face in a world transformed by digital channels, and how they can boost their appeal to target audiences.
    Publication Date: 4/13/2016
    Name: Jason Widup
    Title: Senior Director, Demand Generation and Marketing Operations
    Company: Getty Images
    Topics: B2B Marketing; Big Data; Marketing Technology; Artificial Intelligence (AI); Retail Performance Metrics
    Geographies: United States
    Context: Jason Widup, senior director of demand generation and marketing operations at Getty Images, explains how the business-to-business (B2B) company uses predictive capabilities to identify opportunities in its pool of current customers and beyond.
    Publication Date: 4/13/2016
    Name: Melissa Burdon
    Title: Director, Marketing Optimization
    Company: Extra Space Storage
    Topics: Mcommerce; Customer Experience; Digital Shoppers & Buyers
    Geographies: United States
    Context: Melissa Burdon, director of marketing optimization at Extra Space Storage, talks about how the self-storage company created a mobile experience that caters to a variety of customer behaviors.
    Publication Date: 4/1/2016
    Name: Alexis Rask
    Title: Chief Revenue and Operating Officer
    Company: shopkick
    Topics: Mcommerce; Marketing Technology
    Geographies: United States
    Context: Alexis Rask, chief revenue and operating officer at shopkick, discusses the challenges that physical locations present, and how brands can overcome them through mobile tools.
    Publication Date: 3/31/2016
    Name: Julie Bornstein
    Title: COO
    Company: Stitch Fix
    Topics: Digital Retail Practices; Digital Shoppers & Buyers
    Geographies: United States
    Industries: Apparel & Accessories
    Context: Julie Bornstein, COO of Stitch Fix, discusses what the apparel subscription box service has learned about its customers and how services like this are disrupting traditional retail.
    Publication Date: 3/30/2016
    Name: Lijun Xin
    Title: President, Apparel and Home Furnishing Business Unit
    Company: JD.com
    Topics: Digital Shoppers & Buyers; Cross-Border Ecommerce
    Geographies: China
    Industries: Retail
    Context: JD.com, China's second-largest online retailer, said it has an edge on the ecommerce leader, Alibaba. Lijun Xin, president of JD.com's apparel and home furnishing business unit, explains why.
    Publication Date: 3/24/2016
    Name: Nizzi Karai Renaud
    Title: CMO
    Company: Zazzle
    Topics: Digital Retail Practices; Social Media Marketing
    Geographies: United States
    Demographics: Millennials
    Context: Lead in: Nizzi Karai Renaud, CMO of product customization marketplace Zazzle, talked about the site’s most effective marketing tools and how it converts millennial shoppers.
    Publication Date: 3/8/2016
    Name: Michael Yamartino
    Title: Head of Commerce
    Company: Pinterest
    Topics: Holiday & Seasonal Shopping; Mcommerce; Social Media Marketing; Social Commerce
    Geographies: United States
    Context: Michael Yamartino, head of commerce at Pinterest, talks about how the company's mobile Buyable Pins product did over the 2015 holiday season and what is planned for 2016.
    Publication Date: 3/8/2016
    Name: Jason Goldberg
    Title: Senior Vice President, Commerce and Content
    Company: Razorfish
    Topics: Holiday & Seasonal Shopping; Digital Retail Practices; Mcommerce
    Geographies: United States
    Context: Jason Goldberg, senior vice president of commerce and content at Razorfish, discusses retail performance during the 2015 holiday season.
    Publication Date: 2/29/2016
    Name: Steven Osburn
    Title: Retail Supply Chain Strategist
    Company: Kurt Salmon
    Topics: Holiday & Seasonal Shopping; Omnichannel Retailing; Shipping & Delivery
    Geographies: United States
    Context: Steven Osburn, retail supply chain strategist at management consulting firm Kurt Salmon, discusses shipping trends in the 2015 holiday season and what retailers can do to contend with Amazon during the 2016 holiday season.
    Publication Date: 2/16/2016
    Name: Keri La Ra
    Title: Director, Global Social Media and Digital Compliance
    Company: Starwood Hotels and Resorts Worldwide
    Topics: Social Media Marketing; Loyalty Programs; Real-Time Marketing
    Geographies: United States
    Context: Keri La Ra, director of global social media and digital compliance at Starwood Hotels and Resorts Worldwide, spoke to eMarketer about how social listening drives engagement with loyalty group clients and informs the marketing budget.
    Publication Date: 2/5/2016
    Name: Deepak Ravindran
    Title: Founder and CEO
    Company: Lookup
    Topics: Mcommerce
    Geographies: India
    Context: Deepak Ravindran, founder and CEO of hyperlocal ecommerce app Lookup, discusses the unique character of commerce in India, and how messaging apps might be the future of ecommerce.
    Publication Date: 2/2/2016
    Name: Benji Shomair
    Title: Director of Product Marketing, Pages
    Company: Facebook
    Topics: Social Commerce
    Geographies: United States
    Context: Benji Shomair, director of product marketing for Pages at Facebook, discusses recent moves to make Messenger and Pages more effective tools for commerce.
    Publication Date: 2/2/2016
    Name: Ankit Shah
    Title: Managing Director and Partner
    Company: Dopamine
    Topics: Customer Experience; Marketing Tactics; Loyalty Programs
    Geographies: United States
    Industries: Retail
    Context: Ankit Shah, managing director and partner at Dopamine, a gamified-experience agency, explains how gamification can help retailers spice up their loyalty programs.
    Publication Date: 1/27/2016
    Name: Mark Taylor
    Title: Senior Vice President, Digital Customer Experience
    Company: Capgemini
    Topics: Customer Experience; Marketing Tactics; Mobile Apps; Loyalty Programs
    Geographies: United States
    Context: Mark Taylor, senior vice president of digital customer experience at business and technology consulting company Capgemini, talks about how consumers' expectations have changed and how marketers can create a compelling loyalty experience.
    Publication Date: 1/27/2016
    Name: Gabe Weiss
    Title: Director, Strategy Lead
    Company: SapientNitro
    Topics: Customer Experience; Marketing Tactics; Mobile Apps; Loyalty Programs
    Geographies: United States
    Industries: Retail
    Context: Gabe Weiss, director and strategy lead at digital agency SapientNitro, explains what a successful retail app should offer and how retailers such as Target and Sephora are offering additional features that members want.
    Publication Date: 1/27/2016
    Name: Katie Casavant
    Title: CEO
    Company: Kantar Shopcom
    Topics: Customer Experience; Marketing Tactics; Loyalty Programs
    Geographies: United States
    Context: Katie Casavant, CEO of Kantar Shopcom, the data-integration and analytics platform at Kantar Retail, talks about the ways retailers can meet consumers' heightened expectations.
    Publication Date: 1/26/2016
    Name: Zach Woith
    Title: Vice President, Loyalty Strategy
    Company: 500friends
    Topics: Customer Experience; Marketing Tactics; Loyalty Programs
    Geographies: United States
    Context: Zach Woith, vice president of loyalty strategy at service provider 500friends, discusses why customers stop using loyalty programs and what marketers can do to keep them engaged.
    Publication Date: 1/15/2016
    Name: Thomas Meyer
    Title: Co-Founder
    Company: Mobile Now Group
    Topics: Brand Marketing; Mcommerce; Mobile Advertising; Marketing Tactics; Mobile Apps
    Geographies: China
    Context: Thomas Meyer, co-founder of Mobile Now Group and a veteran of the China mobile scene, encourages Western brands to advertise and sell via WeChat.
    Publication Date: 1/14/2016
    Name: Magnus Jern
    Title: President, Mobile Application Solutions Division
    Company: DMI
    Topics: Mobile Apps; Shipping & Delivery
    Geographies: United Kingdom
    Context: Magnus Jern, president of the Mobile Application Solutions Division at DMI, a creator of mobile apps for global brands, discusses how consumers are using mobile apps to influence purchasing decisions, conducting research and shipping in-store purchases to their doorstep.
    Publication Date: 12/31/2015
    Name: Ken Wincko
    Title: Senior Vice President, Marketing
    Company: PR Newswire
    Topics: Customer Experience; Social Media Marketing; Mobile Apps; B2B Marketing; Content Marketing
    Geographies: United States
    Context: Ken Wincko, senior vice president of marketing at PR Newswire, talks about developing content to serve customers' exact needs.
    Publication Date: 12/28/2015
    Name: Ric Elert
    Title: President
    Company: Conversant
    Topics: Customer Experience; Digital Display Advertising
    Geographies: Worldwide; United States
    Context: Conversant president Ric Elert and Raju Malhotra, senior vice president of products at the company, tell eMarketer that the evolving use of CRM data is one of the display ad trends that will occur in 2016.