APR 15, 2021
It also introduced new reward offerings like bonus points on grocery, gas, and restaurant purchases. These offerings, along with a resurgence in retail spending, might’ve helped Chase weather the pandemic and boost volume in Q1. Going forward, the issuer’s new travel-related offerings can help it maintain growth momentum as the industry picks back up.
FEB 18, 2021
APR 16, 2021
Stimulus payments might’ve contributed to this boost—many consumers likely used cards to spend their new funds at stores and restaurants. States easing coronavirus restrictions during the quarter, which increased store capacities and reopened indoor dining, may have also contributed to gains by making it easier and more appealing for consumers to spend.
JUN 25, 2020
Uber’s business was buoyed by its Eats food delivery service but said bookings on its core rides business were down by 80% in mid-April.
MAR 18, 2020
Following protocols and updates suggested by the Centers for Disease Control and Prevention (CDC), most restaurants across the US are adjusting their services to offer takeout and delivery only—relying on services like Caviar, DoorDash and Seamless to help get meals to consumers at home.
JUL 2, 2019
Food delivery apps are rapidly growing in popularity, according to eMarketer’s latest forecast on mobile app usage. This year, these apps will be used by 38.0 million people in the US, up 21.0% over 2018. By 2021, more than 20% of US smartphone users will use a food delivery app.
NOV 14, 2019
eMarketer junior forecasting analyst Nazmul Islam and principal analyst Andrew Lipsman tell us the likelihood that your food delivery driver has eaten some of your meal. How are people using food delivery apps, and how can they make the unit economics work for everyone?
NOV 11, 2019
FEB 24, 2019
JUN 21, 2019
eMarketer junior forecasting analyst Nazmul Islam explores our latest numbers for food delivery apps and three factors behind their growing popularity among US smartphone users. Watch now.
JUL 3, 2019
eMarketer junior forecasting analyst Nazmul Islam shares our estimates on how logistics apps have become the biggest gainers in the US market. Watch now.
AUG 3, 2020
After launching in roughly 450 US Whole Foods locations—and partnering with New York City-based Italian restaurant Pomodoro Rosso last year—plant-based meat company Meatless Farm launched its own direct-to-consumer (D2C) site amid the pandemic, as consumer shopping behaviors continue to lean to ecommerce.
FEB 10, 2021
MAY 9, 2021
Service robots, for example, hand out samples, provide advice to shoppers at malls, and serve tables at restaurants across cities in China. Retailers have come to realize that these devices need to become "smarter" by collecting additional data. This will help produce more granular analysis, including better offline store merchandising.
JAN 13, 2021
., restaurant sales, restaurant delivery ordered online); travel sales; event ticket sales; payments such as bill pay, taxes, or money transfers; gambling, and other vice goods sales. Our Final 2020 Ecommerce Numbers and a Look at 2021.
MAR 24, 2021
And as businesses reopen and warmer weather lets restaurants resume outdoor seating, consumers will be able to release pent-up demand and spend that extra cash. And those who paid down debt are in a better position to spend more liberally than they might’ve been before. Combined, these financial decisions should help revive consumer spending, offering good news for payment players that enable spending.
FEB 18, 2021
Food delivery orders in Canada increased substantially amid the pandemic. Click and collect is gaining momentum amid pandemic. Digital restaurant marketplace sales have more than doubled in 2020.
JUN 2, 2020
As social distancing practices continue in the US, consumers are increasingly using their credit cards for restaurants and groceries. In Bankrate polling conducted by YouGov, 51% of respondents said they used a credit card for restaurant takeout in April, vs. 30% who said the same in December 2019.
APR 29, 2020
Lunch and dinner subscription company MealPal started out as a service through which consumers could pick up meals from local restaurants during the work week—but, like many in the food industry, it has adjusted its operations for quarantined customers. The company now offers groceries supplied by local restaurants via MealPal Market.
MAR 5, 2020
Location data has become a valuable resource for restaurants looking to target potential customers in specific areas. This data can provide analytics and attribution for marketing strategies, with opportunities to drive performance on a more granular level, including specific times where restaurant traffic is at a lull.
MAR 24, 2020
eMarketer principal analyst Andrew Lipsman discusses the current wave of retail store closures, the seismic shift to online shopping and what retailers should be thinking about during this time. He then talks about why payments firm Square is opening a bank, how you can help your local restaurants and where to watch live streamed music concerts from home.
MAR 11, 2020
eMarketer forecasting analyst Eric Haggstrom and vice president of content studio Paul Verna discuss the details of the new short-form video platform Quibi. They then talk about Australia suing Facebook, Amazon selling its cashierless technology to other retailers and Postmates new "non-contact" food delivery option.
FEB 10, 2019
Every week on eMarketer’s “Behind the Numbers” podcast, we take a few minutes to discuss some of the most intriguing headlines of the past seven days. This week, we're chatting about the latest financial results at Twitter and Snapchat, Spotify's purchase of podcast properties, and a food (delivery) fight.
AUG 7, 2019
In our Facebook Advertising in 2021 report, eMarketer principal analyst Debra Aho Williamson detailed how advertisers are currently engaging with Facebook and how that might change if controversy and the subsequent reduction of targeting tools continues. Among the CMOs we spoke with were Brandon Rhoten of the restaurant chain Potbelly Sandwich Works, Allison Lowrie of the digital classifieds service ANGI Homeservices Inc. and Peter Scheer of the ecommerce car retailer Vroom.
JUN 2, 2021
Many people were forced to use apps for food delivery, finance, fitness, and shopping, and they’ve become accustomed to these new behaviors. Even app categories that were hurt during the pandemic, such as travel or dating apps, have been resilient.