AUG 23, 2021
John Lewis will leverage its trusted brand and larger customer base to launch a robo-advisor with JPMorgan-owned Nutmeg, reducing its reliance on brick- and-mortar to drive revenue.
AUG 12, 2021
We were also able to understand, even with the smaller tests, how many of those people who discovered us through brick-and-mortars were coming back and starting subscriptions with us online. Many D2Cs have built subscriptions and replenishment into their business models. How does that affect the relationship with retailers? And how much do subscriptions improve lifetime value?
Vice President, Growth
JUN 23, 2021
Brick-and-mortar retailers in the country have complained that players like Amazon and Walmart’s Flipkart use their complex business structures to bypass Indian laws and compete unfairly. Here’s a breakdown of the proposed rules:. Ecommerce websites cannot host flash sales.
AUG 10, 2021
On today's episode, we discuss Amazon's Q2 performance of its retail business, some takeaways from its Prime offering, and where it stands on its physical stores strategy. We then talk about capitalizing on the subscription box trend, how buy-now-pay-later users are different from credit card users, and if malls really are within striking distance of 2019 traffic levels. Tune in to the discussion with eMarketer director of forecasting at Insider Intelligence Cindy Liu.
OCT 22, 2020
JAN 13, 2021
Even as total worldwide retail sales declined by 3.0% in 2020, retail ecommerce growth boomed to 27.6%. Ecommerce growth will decelerate substantially in 2021 to 14.3% as brick-and-mortar sales recover.
NOV 17, 2020
Brick-and-Mortar Retail Sales. As ecommerce gains, so declines brick-and-mortar. With many consumers unable or unwilling to shop in-person, we adjusted our pre-pandemic brick-and-mortar retail sales forecast of $4.946 trillion down to $4.711 trillion.
SEP 1, 2021
DEC 18, 2020
Brick-and-mortar retail sales will rebound from a 3.2% decline in 2020 to a 1.6% gain in 2021. Which retailers are best positioned for 2021? Amazon’s leadership will continue, while big-box retailers like Walmart, Target, The Home Depot, and Best Buy will extend their omnichannel momentum.
JUL 21, 2021
The retail giant filed paperwork to provide virtual care in 37 states as it decelerates brick-and-mortar expansion plans. We think it could market audio-only visits to its massive Medicare population since pandemic-era coverage for these visits could be permanent.
JUN 12, 2020
The coronavirus pandemic has been disastrous for the vast majority of Europe’s retailers. Digital retail has benefitted, though. In Germany, we expect retail ecommerce sales to rise 16.2% this year, and total $92.33 billion.
JAN 13, 2022
Omicron outbreak leads retailers to cut hours and temporarily close stores: The situation could drive more consumers to buy online and spur merchants to add more self-service tools.
JAN 14, 2022
Retailers face an omicron-induced worker shortage. The news: Retailers across the US are being forced to adjust their brick-and-mortar strategies as the spread of the omicron variant exacerbates the pressure on already-stretched staff. How we got here: Pandemic-induced burnout has hit many industries hard, as the number of people quitting reaches record highs.
NOV 4, 2020
How has the pandemic affected our brick-and-mortar forecast? Physical retailers have faced near-insurmountable barriers this year. No surprise, then, to see our forecast for brick-and-mortar holiday season sales fall significantly, by 19.0% to £60.04 billion ($76.63 billion).
OCT 28, 2019
Positive US macroeconomic conditions will contribute to the first-ever $1 trillion holiday season, but retailers facing a series of headwinds should pay attention to seven key trends that will determine their ultimate success.
JUL 7, 2021
As brick-and-mortar locations decline, 81% of the bankers surveyed by the EIU say that banks will seek to differentiate by customer experience, rather than by products. New technologies like the cloud, artificial intelligence (AI), and APIs are the tools that global banking executives plan to use to deliver superior customer experiences.
MAR 22, 2020
With the exception of grocery stores and drugstores—which remain open—practically all other brick-and-mortar retail has seen a seismic drop in foot traffic before temporarily closing down their locations for the foreseeable future as the coronavirus pandemic continues to spread in the US. This is resulting in huge drops in revenue.
NOV 2, 2021
How Cyber Five, Top Retailers, and Product Categories Will Perform
FEB 18, 2021
The 2020 US holiday season posted better-than-expected retail sales growth, as huge ecommerce gains added to a surprisingly positive performance for brick-and-mortar retail. The early outlook for the 2021 holiday season is solid despite major economic uncertainty ahead.
DEC 16, 2019
While our 2019 prediction of digital’s influence on the reinvention of brick-and-mortar has materialized, it may have also undersold Amazon’s omnipresence in the space. The 800-pound gorilla of retail will continue to cast a wide shadow.
APR 27, 2020
Due to the pandemic, retailers are currently struggling with finances, logistics and maintaining relevance. With stay-at-home orders still in place indefinitely, many companies are wondering when they can get back to business as usual.
JUN 21, 2020
As lockdowns slowly lift in the US, retailers face a changed shopping landscape. With lingering fears over renewed outbreaks, many consumers are wary of returning to stores.
MAY 5, 2020
FEB 14, 2020
Retailers are well aware of consumers' desire to shop in the most effortless ways possible, but several in-store pain points continue to hinder such experiences, according to an October 2019 survey from Capgemini.
DEC 29, 2019
“At the same time, today’s consumers are looking for value and aren’t necessarily attached to particular brands—or possess fondness for the retailer over the brands on the store shelves.”. In brick-and-mortar, the retailers opening the greatest numbers of new stores skew heavily toward this “brandless” dynamic.