Geography

Asia-Pacific (37)
Europe (10)
Middle East & Africa (1)
North America (141)
Worldwide (11)

Record Type

Publication Date

Topic

Ad Spending (23)
Advertising (221)
B2B (64)
Marketing (454)
Media (86)
Mobile (80)
Retail & Ecommerce (195)
Consumer Behavior (37)
Coupons (3)
Cross-Border Ecommerce (4)
Customer Experience (68)
Digital Privacy & Security (7)
Digital Retail Practices (44)
Ecommerce Sales (22)
Holiday & Seasonal Shopping (19)
Loyalty Programs (10)
Mcommerce (16)
Omnichannel Retailing (22)
Payment Methods (12)
Ratings & Reviews (1)
Retail Performance Metrics (2)
Sharing Economy (5)
Shipping & Delivery (10)
Social Commerce (10)
Social Media (27)
Video (45)

Industry

Demographics

195 Results
Type:
Interview
Topic: Retail & Ecommerce
Sort by: Date | Best Match
Results Per Page: 50 | 25 | 10
    Publication Date: 3/20/2018
    Name: Louis DeJianne
    Title: Director, Retail
    Company: UPS
    Topics: Holiday & Seasonal Shopping; Shipping & Delivery
    Geographies: United States
    Context: UPS discusses biggest shipping and fulfillment trends from last year
    Publication Date: 2/16/2018
    Name: Elyse Burack
    Title: Marketing Director
    Company: Boxed
    Topics: Brand Marketing; Customer Experience; Social Media Marketing
    Geographies: United States
    Context: It’s not all about advertising
    Publication Date: 2/7/2018
    Name: Rolf Olsen
    Title: Chief Data Officer
    Company: Mindshare North America
    Topics: Customer Experience; Performance Benchmarks; Multichannel Marketing
    Geographies: United States
    Context: Don’t treat everyone the same
    Publication Date: 1/29/2018
    Name: Marc Seguin
    Title: CMO
    Company: popchips
    Topics: Digital Retail Practices
    Geographies: United States
    Industries: Consumer Products (CPG); Groceries
    Context: But brand-owned ecommerce can't compete on scale, says popchips
    Publication Date: 1/9/2018
    Name: Omer Golan
    Title: Founder and CEO
    Company: Outernets
    Topics: Customer Experience; Traditional Media Advertising; Personalization; Artificial Intelligence (AI)
    Geographies: United States
    Industries: Retail
    Context: Omer Golan, founder and CEO of Outernets, discusses how artificial intelligence can improve the digital out-of-home industry.
    Publication Date: 12/8/2017
    Name: Lynne Koreman
    Title: CMO
    Company: CyberVista
    Topics: Digital Privacy & Security
    Geographies: United States
    Context: Lynne Koreman, CMO at CyberVista, discusses why marketing teams have to be more cognizant of the cyberthreats they face.
    Publication Date: 11/17/2017
    Name: Danielle Li
    Title: Founder and CEO
    Company: Popshop Live
    Topics: Digital Retail Practices; Digital Shoppers & Buyers
    Geographies: United States
    Context: Danielle Li, founder and CEO of Popshop Live, discusses the convergence of ecommerce and social media.
    Publication Date: 10/13/2017
    Name: Wayne Townsend, President, Technology, Epsilon
    Title: Justin Unger, Director, Digital Marketing and Innovation, Dunkin’ Brands
    Topics: Customer Experience; Loyalty Programs; Personalization
    Geographies: United States
    Industries: Restaurants & Dining
    Context: Justin Unger, director of digital marketing and innovation at Dunkin' Brands, and Wayne Townsend, president of technology at Epsilon, discuss the building blocks of a successful, modern loyalty program.
    Publication Date: 10/13/2017
    Name: Neil Tenzer
    Title: Vice President, Corporate Strategy and Customer Insights
    Company: Abercrombie & Fitch
    Topics: Customer Experience; Omnichannel Retailing
    Geographies: United States
    Industries: Retail; Apparel & Accessories
    Context: Neil Tenzer, vice president of corporate strategy and customer insights at Abercrombie & Fitch, explains why store closures aren't a death sentence for retail brands.
    Publication Date: 9/8/2017
    Name: Noriyuki Matsuda
    Title: Founder and CEO
    Company: Sourcenext
    Topics: Consumer Behavior; Customer Experience
    Geographies: Japan
    Context: Noriyuki Matsuda, founder and CEO of Sourcenext, discusses what brands often overlook when they enter Japan.
    Publication Date: 8/21/2017
    Name: Sean Flaherty
    Title: Senior Director, Global Retail Strategy
    Company: UPS
    Topics: Holiday & Seasonal Shopping; Customer Experience; Shipping & Delivery
    Geographies: United States
    Industries: Retail
    Context: Sean Flaherty, senior director for global retail strategy at UPS, explains how retailers can perfect their fulfillment strategy so they're never at risk of losing a sale during the holiday season.
    Publication Date: 8/16/2017
    Name: Sean Wilkins
    Title: Vice President, Strategy
    Company: Zeta Global
    Topics: Holiday & Seasonal Shopping
    Geographies: United States
    Industries: Retail
    Context: Sean Wilkins, vice president of strategy at Zeta Global, discusses why retailers should break way from the seasonal retail cycle.
    Publication Date: 8/15/2017
    Name: Curtis Tingle
    Title: CMO
    Company: Valassis
    Topics: Customer Experience; Omnichannel Retailing
    Geographies: United States
    Industries: Retail
    Context: Curtis Tingle, CMO at Valassis, discusses how retailers can be there for consumers at the moment they’re ready to buy.
    Publication Date: 8/10/2017
    Name: Amanda Tolleson
    Title: CMO
    Company: Birchbox
    Topics: Email; Email Marketing; Ecommerce Sales
    Geographies: United States
    Context: Amanda Tolleson, CMO at Birchbox, shares how the company uses email marketing to connect the digital and physical aspects of its business.
    Publication Date: 8/9/2017
    Name: Jackson Jeyanayagam
    Title: CMO
    Company: Boxed
    Topics: Digital Advertising; Ecommerce Sales; Digital Media Buying
    Geographies: United States
    Context: Boxed CMO Jackson Jeyanayagam discusses the online wholesaler's approach to attribution and describes his search for a better model.
    Publication Date: 7/28/2017
    Name: Jeff Malmad
    Title: Managing Director, Head of Life+
    Company: Mindshare North America
    Topics: Digital Retail Practices; Customer Experience; Artificial Intelligence (AI)
    Geographies: United States
    Industries: Retail
    Context: Jeff Malmad, managing director and head of Life+ at Mindshare North America, explains what chatbots can and cannot do for retailers.
    Publication Date: 6/30/2017
    Name: Narayan Iyengar
    Title: Senior Vice President, Digital Marketing and Ecommerce
    Company: Albertsons
    Topics: Customer Experience; Mobile Coupons; Personalization
    Geographies: United States
    Industries: Retail; Groceries
    Context: Narayan Iyengar, senior vice president of digital marketing and ecommerce at Albertsons, and Mir Aamir, president and COO of Quotient Technology, its technology partner, discuss the importance of digital personalization in the grocery sector—even though the vast majority of sales still happen in-store.
    Publication Date: 6/27/2017
    Name: Zachary Abbell
    Title: Senior Director, Ecommerce and Digital Marketing
    Company: Poppin
    Topics: Holiday & Seasonal Shopping; Digital Retail Practices
    Geographies: United States
    Demographics: Teens; College Students
    Context: Zachary Abbell, senior director of ecommerce and digital marketing at office supplies retailer Poppin, discusses what resonates best with its back-to-school audience.
    Publication Date: 6/27/2017
    Name: Glenn Oclassen Jr.
    Title: Senior Vice President, Customer Success and Professional Services
    Company: Traackr
    Topics: Holiday & Seasonal Shopping; Digital Retail Practices; Influencer Marketing
    Geographies: United States
    Demographics: College Students
    Context: Glenn Oclassen Jr., senior vice president of customer success and professional services at Traackr, tells eMarketer why brands should take a more strategic and research-driven approach to influencer marketing.
    Publication Date: 6/26/2017
    Name: Kerri Homsher
    Title: External Communications Specialist
    Company: Ikea
    Topics: Holiday & Seasonal Shopping
    Geographies: United States
    Industries: Retail
    Demographics: College Students; Parents
    Context: Ikea's Kerri Homsher discusses what parents and students value most when it comes time for back-to-college shopping.
    Publication Date: 6/23/2017
    Name: Delon Wang
    Title: Manager of Trends, Asia-Pacific
    Company: Mintel
    Topics: Consumer Behavior; Internet of Things (IoT); Virtual & Augmented Reality
    Geographies: Asia-Pacific
    Context: Delon Wang, manager of trends for Asia-Pacific at Mintel, discusses the consumer trends marketers should be paying attention to.
    Publication Date: 6/12/2017
    Name: Aaron Magness
    Title: CMO
    Company: Betabrand
    Topics: Digital Retail Practices; Customer Experience; Artificial Intelligence (AI)
    Geographies: United States
    Industries: Apparel & Accessories
    Context: Aaron Magness, CMO of crowdsourced apparel company Betabrand, discusses the pros and cons of using chatbots in the fashion industry.
    Publication Date: 6/9/2017
    Name: Dave King
    Title: CTO
    Company: Madison Reed
    Topics: Digital Retail Practices; Customer Experience; Mobile Messaging; Artificial Intelligence (AI)
    Geographies: United States
    Industries: Personal Care & Beauty
    Context: Madison Reed’s CTO Dave King and CMO Heidi Dorosin discuss the features that make its chatbot experience comparable to other shopping channels, including the store.
    Publication Date: 6/5/2017
    Name: Davor Sutija
    Title: CEO
    Company: Thinfilm
    Topics: Digital Retail Practices; Omnichannel Retailing
    Geographies: Worldwide
    Industries: Retail
    Context: The store is the most challenging touchpoint to seamlessly incorporate into a brand’s omnichannel retail strategy. Davor Sutija, CEO of smart packaging company Thinfilm, discusses one solution to the problem.
    Publication Date: 5/31/2017
    Name: Shawn Coombs
    Title: Senior Director, Product Management for Platforms
    Company: The Home Depot
    Topics: Digital Retail Practices; Customer Experience
    Geographies: United States
    Industries: Retail
    Context: Shawn Coombs, The Home Depot's senior director of product management for platforms, discusses how the retailer decides what visual tools to invest in.
    Publication Date: 5/30/2017
    Name: Gaurav Sethi
    Title: Co-Founder and Business Development Lead
    Company: Outward
    Topics: Digital Retail Practices; Customer Experience
    Geographies: United States
    Context: Gaurav Sethi, co-founder and business development lead of product visualization technology provider Outward, talks about the interactive visual tool the company helped create for PBteen to boost time spent on product pages.
    Publication Date: 5/30/2017
    Name: Mayur Upadhyaya
    Title: Senior Director Advanced
    Company: Janrain
    Topics: Digital Privacy & Security; Ad Blocking
    Geographies: Europe
    Context: Consumers in Europe aren’t just using ad blockers to get rid of annoying pop-ups. Mayur Upadhyaya, senior director advanced at Janrain, discusses another concern that has driven the rise of ad blocking in the region.
    Publication Date: 5/18/2017
    Name: Dirk Eschenbacher
    Title: Founding Partner and Chief Creative Officer
    Company: Zanadu
    Topics: Digital Travel Sales; Virtual & Augmented Reality
    Geographies: China
    Industries: Travel
    Context: Dirk Eschenbacher, founding partner and chief creative officer of China-based luxury travel service Zanadu, talks about the rise of China's outbound tourists, and why traditional media channels remain important in connecting with the cohort.
    Publication Date: 5/9/2017
    Name: Nishtha Mehta
    Title: Founder
    Company: CollabCentral Consulting
    Topics: Digital Retail Practices; Consumer Behavior
    Geographies: China
    Industries: Retail
    Context: Nishtha Mehta, founder of CollabCentral Consulting, explains what Alibaba's "new retail" strategy means for the future of retail in China.
    Publication Date: 5/3/2017
    Name: Bob Dixon
    Title: Director, Product Technology Innovation
    Company: United States Postal Service
    Topics: Direct Marketing; Consumer Behavior; Marketing Tactics
    Geographies: United States
    Context: The United States Postal Service sees changes in consumer behavior and the rise of digital as an opportunity to innovate. The service’s director of product technology innovation explains why.
    Publication Date: 5/3/2017
    Name: Tom Puthiyamadam
    Title: Global Digital Services Leader
    Company: PricewaterhouseCoopers
    Topics: Customer Experience
    Geographies: Worldwide
    Industries: Marketing Management Trends
    Context: Tom Puthiyamadam, global digital services leader at multinational professional services company PricewaterhouseCoopers, talks about the components of a successful digital transformation strategy.
    Publication Date: 5/3/2017
    Name: Dave Haucke
    Title: Program Director, Product Strategy, Watson Marketing
    Company: IBM
    Topics: Customer Experience; Marketing Tactics; Big Data
    Geographies: Worldwide
    Context: Dave Haucke, program director of product strategy at IBM Watson Marketing, says digital transformation is about marketers delivering seamless customer experiences. The problem is that some companies are more prepared than others.
    Publication Date: 5/3/2017
    Name: Grégoire Baret
    Title: General Manger, Omnichannel Experience
    Company: The Aldo Group
    Topics: Customer Experience; Omnichannel Retailing
    Geographies: Canada
    Industries: Apparel & Accessories
    Context: Grégoire Baret, Aldo’s general manger of omnichannel experience, talks about making the retail brand more inclusive on a global and local scale.
    Publication Date: 5/2/2017
    Name: Alexis Lanternier
    Title: CEO
    Company: Lazada Singapore
    Topics: Digital Shoppers & Buyers; Retail Ecommerce Sales
    Geographies: Singapore
    Context: In 2016, Alibaba made a bold stride into Southeast Asia through its acquisition of Lazada Group’s ecommerce properties in the region. Lazada Singapore is one of those platforms. We spoke with CEO Alexis Lanternier about the unique aspects of the city-state’s ecommerce sector, and what the company is doing to make gains among digital shoppers there.
    Publication Date: 5/1/2017
    Name: Bernhard Baumann
    Title: CEO
    Company: Shpock
    Topics: Mcommerce; Mobile Apps; Sharing Economy
    Geographies: Western Europe
    Demographics: Millennials
    Context: Bernhard Baumann, CEO of consumer-to-consumer (C2C) mcommerce app Shpock, spoke with eMarketer about how the app sets itself apart from the likes of eBay and Gumtree in Europe.
    Publication Date: 5/1/2017
    Name: Courtney McKlveen
    Title: Vice President and Industry Lead, Retail, Travel and QSR
    Company: Yahoo
    Topics: Digital Retail Practices; Digital Advertising
    Geographies: United States
    Context: Courtney McKlveen, Yahoo’s vice president and industry lead of retail, travel and QSR (quick-service restaurants), discussed the unique way retailers have to approach digital advertising.
    Publication Date: 4/28/2017
    Name: Anand Eswaran
    Title: Corporate Vice President, Microsoft Services and Microsoft Digital
    Company: Microsoft
    Topics: Customer Experience
    Geographies: Worldwide
    Industries: Digital Banking; Marketing Management Trends
    Context: Anand Eswaran, vice president of Microsoft Services and Microsoft Digital, is at the forefront of digital transformation. He talks about the four pillars every organization needs to think about to have a successful transformation.
    Publication Date: 4/19/2017
    Name: Alice Milligan
    Title: Chief Customer and Digital Experience Officer, Citi Global Cards
    Company: Citi
    Topics: Customer Experience
    Geographies: Worldwide
    Industries: Financial Services
    Context: Alice Milligan, chief customer and digital experience officer at Citi Global Cards, explains how the financial services firm is working to improve experiences to meet customers’ always-on expectations.
    Publication Date: 4/17/2017
    Name: Mark Weinstein
    Title: Senior Vice President, Customer Experience, Engagement, Loyalty and Partnerships
    Company: Hilton Worldwide
    Topics: Loyalty Programs
    Geographies: Worldwide
    Industries: Hotels & Motels; Marketing Management Trends
    Demographics: Millennials
    Context: Mark Weinstein, senior vice president of customer experience, engagement, loyalty and partnerships at Hilton Worldwide spoke with eMarketer about how the company tackles change by thinking like a millennial.
    Publication Date: 4/17/2017
    Name: Joe Ayotte
    Title: Head of UX
    Company: Drizly
    Topics: Customer Experience; Shipping & Delivery
    Geographies: United States
    Industries: Food & Beverage
    Context: Joe Ayotte, head of UX at alcohol delivery service Drizly, talks about what the company is doing to better understand its customers and how to improve their beverage-buying experience.
    Publication Date: 4/14/2017
    Name: Grégoire Baret
    Title: General Manager, Omnichannel Experience
    Company: The Aldo Group
    Topics: Customer Experience; Omnichannel Retailing
    Geographies: North America
    Context: Grégoire Baret, general manager of omnichannel experience at shoe retailer The Aldo Group, discusses recent improvements to the ecommerce—and in-store—shopping experience at the brand.
    Publication Date: 4/14/2017
    Name: Bruce Millard
    Title: Vice President, Digital and Customer Innovation
    Company: Safelite AutoGlass
    Topics: Customer Experience
    Geographies: United States
    Industries: Automotive
    Context: Bruce Millard, vice president of digital and customer innovation at Safelite AutoGlass, talks about what the company is doing to continuously improve the experiences of its customers, especially across channels.
    Publication Date: 4/12/2017
    Name: Kimberly Cabot
    Title: COO
    Company: ShopCo Technologies
    Topics: Digital Retail Practices; Ecommerce Sales
    Geographies: United States
    Industries: Technology
    Context: ShopCo Technologies COO Kimberly Cabot discusses how the company's universal shopping cart technology can help retailers fight cart abandonment.
    Publication Date: 4/10/2017
    Name: Anthony Long
    Title: Global Ecommerce Technology Lead
    Company: Kimberly-Clark
    Topics: Retail Ecommerce Sales
    Geographies: United States
    Industries: Retail; Marketing Management Trends
    Context: Anthony Long, global ecommerce technology lead at Kimberly-Clark, talks about how the company is responding to changes in consumer behavior and tackling ecommerce.
    Publication Date: 3/31/2017
    Name: Vivek Pathak
    Title: Engagement Manager
    Company: RedSeer Consulting
    Topics: Consumer Behavior; Payment Methods; Retail Ecommerce Sales
    Geographies: India
    Context: Vivek Pathak, engagement manager of RedSeer Consulting, talks about the state of ecommerce in India, and the effect that last year's demonetization effort by the government had on the sector.
    Publication Date: 3/30/2017
    Name: Michelle Lam
    Title: Co-Founder and CEO
    Company: True&Co.
    Topics: Digital Retail Practices; Personalization
    Geographies: United States
    Industries: Apparel & Accessories
    Context: Michelle Lam, co-founder and CEO of online lingerie shop True&Co., tells eMarketer how the company upholds a shopping environment where customers are eager to share their personal preferences.
    Publication Date: 3/30/2017
    Name: Diane Kegley
    Title: CMO
    Company: RichRelevance
    Topics: Digital Retail Practices; Omnichannel Retailing; Personalization
    Geographies: United States
    Industries: Retail
    Context: RichRelevance's CMO, Diane Kegley, and director of product marketing, Jolie Katz, discuss the opportunities for better omnichannel personalization in the retail industry.
    Publication Date: 3/29/2017
    Name: Josh Lieberman
    Title: Executive Vice President, Digital
    Company: Barneys New York
    Topics: Digital Retail Practices; Personalization
    Geographies: United States
    Industries: Retail
    Context: Josh Lieberman, executive vice president of digital at Barneys New York, discusses the luxury retailer's next move to offer more precise personalization for its customers.
    Publication Date: 3/29/2017
    Name: Daniel Folkman
    Title: Vice President, Business Development
    Company: goPuff
    Topics: Digital Retail Practices; Consumer Behavior; Shipping & Delivery
    Geographies: United States
    Industries: Groceries
    Context: Daniel Folkman, vice president of business development at convenience item delivery service goPuff, discusses how the company designs a shopping environment where impulse buys can occur naturally online.
    Publication Date: 3/28/2017
    Name: Carrie Bienkowski
    Title: CMO
    Company: Peapod
    Topics: Digital Retail Practices; Consumer Behavior; Shipping & Delivery
    Geographies: United States
    Industries: Consumer Products (CPG); Groceries
    Context: Carrie Bienkowski, CMO of online grocery delivery service Peapod, explains what's driving basket sizes and purchase frequency to increase.