Publication Date: 8/23/2017
Topics: Email; Email Marketing; Performance Benchmarks; Marketing Technology; Personalization
Geographies: United States
Context: Marketers rely on email for its reach and steady performance. In order to maintain that effectiveness, marketers are using data to create campaigns with better context and relevance for their audience.
Publication Date: 8/15/2017
Topics: Email Marketing; Clickthrough Rate (CTR); B2B Marketing; Performance Benchmarks
Geographies: United Kingdom
Context: Open rate; BB; BC; Click to open rate; Click rate
Publication Date: 8/15/2017
Topics: Email Marketing; Clickthrough Rate (CTR); Performance Benchmarks
Geographies: United Kingdom
Industries: Travel; Retail; Finance
Context: Open rate; Click to open rate; Click rate; Travel; Utilities; Retail; Finance; Publishing; Nonprofit; Other
Publication Date: 8/11/2017
Name: Jessamyn Block
Title: Director, Marketing
Company: Ringly
Topics: Email; Email Marketing; Content Marketing
Geographies: United States
Context: Jessamyn Block, director of marketing at smart jewelry company Ringly, explains how email marketing helps the brand retain customers.
Publication Date: 8/10/2017
Name: Lauren Henderson
Title: Marketing Manager
Company: Minibar Delivery
Topics: Email; Email Marketing; Personalization
Geographies: United States
Context: Lauren Henderson, marketing manager at Minibar Delivery, explains the significance of effectively scheduling marketing emails.
Publication Date: 8/10/2017
Name: Amanda Tolleson
Title: CMO
Company: Birchbox
Topics: Email; Email Marketing; Ecommerce Sales
Geographies: United States
Context: Amanda Tolleson, CMO at Birchbox, shares how the company uses email marketing to connect the digital and physical aspects of its business.
Publication Date: 8/4/2017
Topics: Email Marketing; Personalization
Geographies: United States
Industries: Travel; Media & Entertainment; Retail
Context: Media publishing; Entertainment; Travel hospitality; Nonprofit; Retail
Publication Date: 7/27/2017
Name: Sandro Roco
Title: Director, Strategic Initiatives
Company: Bombfell
Topics: Email Marketing; Content Marketing; Personalization
Geographies: United States
Industries: Apparel & Accessories
Context: Sandro Roco, director of strategic initiatives for subscription clothing delivery service Bombfell, discusses the role customer input plays in personalization.
Publication Date: 7/24/2017
Topics: Email Marketing; Clickthrough Rate (CTR); Performance Benchmarks
Geographies: North America
Industries: Healthcare & Pharma; Travel; Media & Entertainment; Financial Services; Retail; Telecom; Consumer Products (CPG); Banking
Context: Nonbounce; Standard nonbounce difference; Open rate; Standard open rate difference; Clickthrough rate; Standard clickthrough rate difference; Business products and servicesgeneral; Consumer productsCPG; Consumer productspharmaceutical; Consumer publishing mediageneral; Consumer servicesgeneral; Consumer servicestelecom; Financial servicescredit cards banks; Financial servicesgeneral; Retailgeneral; Retailspecialty; Travel hospitalitytravel services
Publication Date: 7/24/2017
Topics: Email Marketing; Clickthrough Rate (CTR); Performance Benchmarks
Geographies: North America
Context: Open rate; Clickthrough rate; Click to
open rate; delivered; Acquisition; Editorial newsletter; Service; Research surveys; Marketing; Other
Publication Date: 7/24/2017
Topics: Email Marketing; Clickthrough Rate (CTR); Performance Benchmarks
Geographies: North America
Industries: Healthcare & Pharma; Travel; Media & Entertainment; Financial Services; Retail; Telecom; Consumer Products (CPG); Banking
Context: Nonbounce; Open rate; Click to
open rate; Clickthrough rate; Business and consumer publishing mediageneral; Travel hospitalitytravel services; Retailgeneral; Financial servicescredit cards banks; Consumer servicestelecom; Retailspecialty; Consumer productsCPG; Business products and servicesgeneral; Consumer productspharmaceutical; Consumer servicesgeneral; Financial servicesgeneral
Publication Date: 7/24/2017
Topics: Email Marketing; Clickthrough Rate (CTR); Performance Benchmarks
Geographies: North America
Context: Q; Nonbounce; Open rate; CTR
Publication Date: 7/21/2017
Topics: Email Marketing
Geographies: Worldwide
Context: Google Analytics; Litmus Email Analytics; Omniture; Homegrown internally developed tool; Movable Ink; Email on Acid; Coremetrics; Tableau; Salesforcecom; Other
Publication Date: 7/20/2017
Topics: Email Marketing; Mobile Messaging
Geographies: Worldwide
Context: Email; Use now; Will use one year from now; Dont use dont intend to use; Mobile chat app messaging services eg WeChat WhatsApp Snapchat; Mobile app messaging eg push notifications in app messaging; Voice including flash calling; Other eg social media such as Facebook or Twitter
Publication Date: 7/18/2017
Topics: Email Marketing; Mobile Devices; Performance Benchmarks
Geographies: Worldwide
Context: iPhone iOS; iPad iOS; Android
Publication Date: 7/18/2017
Topics: Email Marketing; Performance Benchmarks
Geographies: Worldwide
Context: Webmail; Desktop; Mobile
Publication Date: 7/17/2017
Topics: Email Marketing; Mobile Advertising; B2B Marketing; Performance Benchmarks
Geographies: North America
Industries: Travel; Media & Entertainment; Retail; Consumer Products (CPG)
Context: Open share; Click share; Desktop; Mobile phone; Tablet; Business products services; Media entertainment; Publishers; Consumer products services; Multichannel retailers; Travel; Total
Publication Date: 7/17/2017
Topics: Email Marketing; Clickthrough Rate (CTR); Performance Benchmarks
Geographies: North America
Industries: Travel
Context: Q; change; Total open rate; Unique open rate; Click to open rate; Total click rate; Unique click rate; Hard bounce rate; Unsubscribe rate
Publication Date: 7/17/2017
Topics: Email Marketing; Clickthrough Rate (CTR); Performance Benchmarks
Geographies: North America
Industries: Retail
Context: Q; change; Total open rate; Unique open rate; Click to open rate; Total click rate; Unique click rate; Transaction to click rate; Transaction rate; Revenues per email; Average order value; Hard bounce rate; Unsubscribe rate
Publication Date: 7/17/2017
Topics: Email Marketing; Clickthrough Rate (CTR); Performance Benchmarks
Geographies: North America
Industries: Consumer Products (CPG)
Context: Q; change; Total open rate; Unique open rate; Click to open rate; Total click rate; Unique click rate; Transaction to click rate; Transaction rate; Revenues per email; Average order value; Hard bounce rate; Unsubscribe rate
Publication Date: 7/17/2017
Topics: Email Marketing; Clickthrough Rate (CTR); B2B Marketing; Performance Benchmarks
Geographies: North America
Context: Q; change; Total open rate; Unique open rate; Click to open rate; Total click rate; Unique click rate; Hard bounce rate; Unsubscribe rate
Publication Date: 7/17/2017
Topics: Email Marketing; Clickthrough Rate (CTR); Performance Benchmarks
Geographies: North America
Context: Q; change; Total open rate; Unique open rate; Click to open rate; Total click rate; Unique click rate; Transaction to click rate; Transaction rate; Revenues per email; Average order value; Hard bounce rate; Unsubscribe rate; Volume; na
Publication Date: 7/14/2017
Topics: Email Marketing; B2B Marketing; Performance Benchmarks
Geographies: Worldwide
Industries: Healthcare & Pharma; Travel; Consumer Electronics; Retail; Telecom; Insurance; Sports; Politics & Campaigns; Restaurants & Dining; Finance
Context: Open rate; Click rate; Soft bounce rate; Hard bounce rate; Unsubscribe rate; Beauty personal care; Business finance; Computers electronics; Daily deals ecoupons; Ecommerce; Entertainment events; Health fitness; Insurance; Media publishing; Medical dental healthcare; Nonprofit; Pharmaceuticals; Politics; Restaurant; Retail; Sports; Telecom; Travel transportation
Publication Date: 7/11/2017
Topics: Email Marketing; Clickthrough Rate (CTR); B2B Marketing
Geographies: Germany
Industries: Travel; Financial Services; Apparel & Accessories; Finance
Context: Open rate unique; CTR; Click to open
rate; Hard bounce
rate; Open rate
unique; Unsubscribe
rate; Finance insurance and real estate; BB; Travel; Fashion; General; Retail ecommerce; Internet publishing and software
Publication Date: 6/28/2017
Topics: Email Marketing; Big Data
Geographies: United States
Context: Postmates’ Tanner McGrath and Appboy’s Bill Magnuson discuss how real-time data insights help improve broad marketing campaigns both immediately and in the long term.
Publication Date: 6/27/2017
Name: Bill Magnuson, CEO and Co-Founder, Appboy
Title: Tanner McGrath, Lead Product Manager, Postmates
Topics: Email Marketing; Big Data; Marketing Technology
Geographies: United States
Context: Postmates’ Tanner McGrath and Appboy’s Bill Magnuson discuss how real-time data insights help improve broad marketing campaigns both immediately and in the long term.
Publication Date: 6/26/2017
Topics: Email Marketing; Coupons; Mobile Advertising; Social Media Marketing; Traditional Media Advertising
Geographies: United States
Industries: Small Business (SMB)
Context: Social media posts not paid ads; Extremely
important; Very important; Somewhat
important; Not that
important; Not at all
important; Website or blog; Email; Paid advertising on social media; Texts or messenger apps; Paid advertising on Google; Print radio or TV advertising; Coupons or mailings
Publication Date: 6/26/2017
Topics: Email Marketing; Coupons; Mobile Advertising; Social Media Marketing; Traditional Media Advertising
Geographies: Worldwide
Industries: Small Business (SMB)
Context: Social media posts not paid ads; Extremely
important; Very
important; Somewhat
important; Not that
important; Not at all
important; Website or blog; Paid advertising on social media; Email; Texts or messenger apps; Paid advertising on Google; Print radio or TV advertising; Coupons or mailings
Publication Date: 6/21/2017
Topics: Email Marketing; Personalization
Geographies: United States
Context: Lack of internal buy in from stakeholders; Not a priority in our budget; Do not have high confidence that it would be better than our manual efforts; Lack of human resources; Lack of IT support
Publication Date: 6/21/2017
Topics: Email Marketing; Clickthrough Rate (CTR); Performance Benchmarks; Personalization
Geographies: United States
Context: Personalized; Traditional; Average order value; Conversion rate; Clickthrough rate; Open rate
Publication Date: 6/21/2017
Topics: Email Marketing; Personalization
Geographies: United States
Context: Dynamic content in email marketing; Website content based on real time data eg location; Personalized email content based on real time data eg location; Personalized email content based on software machine learning; Website content based on software machine learning
Publication Date: 6/21/2017
Topics: Email Marketing
Geographies: United States
Context: Q
Publication Date: 6/21/2017
Topics: Email Marketing; B2B Marketing
Geographies: United States
Industries: Healthcare & Pharma; Travel; Media & Entertainment; Financial Services; Retail; Insurance; Consumer Products (CPG)
Context: Healthcare or pharmaceuticals; Travel hospitality; Nonprofit; Publishing or media; BB services; Consumer packaged goods; Financial servicesinsurance; Technology; Financial servicesbanks; Retail; Other
Publication Date: 6/21/2017
Topics: Email Marketing; Performance Benchmarks
Geographies: United States
Context: House file; Prospect file; Open rate; Clickthrough rate; Conversion rate; Acquisition cost; ROI
Publication Date: 6/14/2017
Topics: Email Marketing
Geographies: United States
Context: Gen Z; Millennials; Gen X; Baby boomers; Physical store; Brand site; Retailer app; Display ads; Direct mail; Email; TV radio commercial; Social media
Publication Date: 6/14/2017
Topics: Email Marketing; Lead Generation; Artificial Intelligence (AI)
Geographies: Worldwide
Context: AI adopters; Total respondents; Email marketing; Sales and marketing lead scoring; Sales opportunity scoring; Sales forecasting; Customer service case classification routing; Fraud detection; Credit risk scoring; Cross selling and upselling; Chatbots for customer service or product
selection
Publication Date: 6/14/2017
Topics: Email Marketing
Geographies: United States
Demographics: Seniors; Baby Boomers; Adults; Generation X; Millennials
Context: Total; times
Publication Date: 6/14/2017
Topics: Brand Marketing; Email Marketing
Geographies: United States
Context: Sales discounts; Brand reputation; Ease of transaction; Easy online mobile purchase; Meets immediate need; Brand loyalty; Recommended products; Personalized content; Local connection
Publication Date: 6/7/2017
Topics: Email Marketing
Geographies: United States
Context: Fully integrated; Partially integrated; Not integrated at all
Publication Date: 6/1/2017
Topics: Email Marketing; Digital Display Ad Spending; Classified Ad Spending; Directory Ad Spending; Digital Video Ad Spending; Mobile Ad Spending; Search Ad Spending; Email Ad Spending; Sponsorship
Geographies: Peru
Context: Email marketing; na; Sponsorships takeovers; Rich media; Video; Display social ads Facebook Twitter LinkedIn etc; Social ads; Display; Search SEM SEO; Classifieds directories; Mobile; Other
Publication Date: 6/1/2017
Topics: Email Marketing; Digital Display Ad Spending; Classified Ad Spending; Directory Ad Spending; Digital Video Ad Spending; Mobile Ad Spending; Search Ad Spending; Email Ad Spending; Sponsorship
Geographies: Peru
Context: Display; Social ads Facebook Twitter LinkedIn etc; na; Search SEM; Video; Rich media; Sponsorships takeovers; Classifieds and directories; Email marketing; Branded content; Search SEO; Mobile; Search; Other
Publication Date: 6/1/2017
Topics: Email Marketing; Multichannel Marketing
Geographies: North America
Context: Fully integrated; Partially integrated; Customer data; Processes or workflows; Delivery mechanisms; Personalized content
Publication Date: 6/1/2017
Topics: Email Marketing; Personalization
Geographies: North America
Context: Personalized; Contextualized; Transactional emails; Acquisition emails; Promotion emails; Loyalty emails; Triggered emails
Publication Date: 5/23/2017
Topics: Email Marketing
Geographies: United States
Context: Promotions discounts; Helpful tips short reads; Surveys quizzes; Photos videos; Other
Publication Date: 5/23/2017
Topics: Email Marketing
Geographies: United States
Context: Very likely; Somewhat likely; Not likely
Publication Date: 5/18/2017
Topics: Email Marketing; Digital Advertising; Social Media Marketing; Search Engine Optimization (SEO); Marketing Tactics; Digital Display Advertising
Geographies: France
Industries: Digital Travel
Context: Work on social networks ie content production and community animation; Public; Private; Working on SEO; Social media campaigns; Email marketing; Display campaigns eg banner special operations; Sponsored link campaigns
Publication Date: 5/18/2017
Topics: Email Marketing; Mcommerce; Digital Shoppers & Buyers; Social Media Usage
Geographies: China; Worldwide
Context: China; Worldwide; Social networks; Individual retailer sites; Price comparison sites; Multibrand sites; Emails from brands retailers; Mobile apps; Blogs; Digital press and magazines
Publication Date: 5/16/2017
Topics: Email Marketing; Clickthrough Rate (CTR); B2B Marketing; Performance Benchmarks
Geographies: United States
Industries: Travel; Media & Entertainment; Automotive; Technology; Retail; Consumer Products (CPG)
Context: Open rate; Click to open rate; Unique click rate; Financial services; Insurance; Entertainment; Hospitality travel; Consumer services; CPG; Retail wholesale; Publishing; Technology; BB; Total
Publication Date: 5/16/2017
Topics: Email Marketing; Performance Benchmarks
Geographies: United States
Context: Click to open
rate; Conversion
rate; Open
rate; Unique click
rate; Mon; Tues; Wed; Thu; Fri; Sat; Sun; Total
Publication Date: 5/16/2017
Topics: Email Marketing; Performance Benchmarks
Geographies: United States
Context: Click to open rate; Open rate; Q