Nubank’s first H1 profit in Brazil vindicates its growth strategy: The neobanking giant reached first-half profitability at home—and its payment volume and loan book surged. Overseas expansion and a new paid account could continue this momentum.
On today's episode, we discuss how the pandemic changed the car buying customer journey and what BMW's digital experience is trying to achieve. We then talk about why online-only brands might need to do more to earn customers' trust, whether people want more—or less—human interaction when shopping, and what eBay's latest move says about the future of the retailer. Tune in to the discussion with general manager at Autogermana Andrés Fuse, eMarketer senior analyst Matteo Ceurvels, and analyst at Insider Intelligence Blake Droesch.